GENERAL PURPOSE:

The primary function is to act as a liaison between hospice and the volunteers regarding patient/family needs.

Responsibilities include development and promotion of volunteer programs and maximizing resources.

ESSENTIAL FUNCTIONS:

• Provides volunteers per the Hospice patient's Plan of Care.

• Collaboratively develops and maintains policies specific to the volunteer program.

• Demonstrates knowledge of, and ensues compliance with, all local, state, and federal laws relating to the

recruitment, training, and retention of volunteers.

• Develops the volunteer program through collaboration with the IDT and administration personnel.

• Promotes agency philosophy to ensure quality of care.

• Establishes a public relations program to foster good working relations with the volunteers and the community.

• Carries out other duties as assigned by the IDT.

QUALIFICATIONS:

Education

• High School Graduate, Graduate of an accredited college/university preferred.

Experience

• Experience in recruitment & management of volunteers preferred.

Skills

• Ability to establish and maintain effective working relationships with the IDT and the lay and professional public.

• Hepatitis acceptance/declination.

PHYSICAL AND MENTAL EFFORT:

Sitting is required. Requires ability to always handle stressful situations in a calm and courteous manner. Requires working

under some stressful conditions to meet deadlines and agency needs. Ability to travel.

ENVIRONMENTAL AND WORKING CONDITIONS:

Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the

highest level of professional patient care. Ability to work flexible schedule, ability to travel locally, some exposure to

unpleasant weather.