Volunteer Social Media Communications Assistant

National Marine Mammal Foundation

Volunteer Social Media Communications Assistant

San Diego, CA
Part Time
Paid
  • Responsibilities

    Position Summary

    The Volunteer Social Media Communications Assistant provides vital support to the Creative Manager (CM) and the Executive Operations Officer (EOO) by assisting with social media content across NMMF platforms. This role plays a key part in amplifying the NMMF’s science and conservation efforts, engaging the public to foster understanding and awareness of critical marine mammal initiatives.

    Duties and Responsibilities

    Supports the CM and EOO with social media content creation, scheduling, posting, and engagement across all three NMMF platforms (Instagram, Facebook, and LinkedIn)

    Tags appropriate partners, add follow-up links, and monitor comments, messages, tags and mentions

    Collaborates with team members on copywriting, drafting, and reviewing social media posts for marine mammal science and conservation stories, fundraising campaigns, press releases, and community events

    Promotes fundraising and community events by developing and implementing promotional timelines and attending events to collect content as needed

    Creates and maintains a social media content calendar to ensure consistent messaging and timely delivery of content

    Responds to comments and messages to foster meaningful connections with followers while aligning with the NMMF’s mission

    Maintains and updates the NMMF’s social media profiles on all platforms

    Assists in monitoring and analyzing social media performance metrics to assess effectiveness and recommend improvements

    Monitors social media trends and recommends innovative strategies to increase reach and engagement

    Creates, formats, and edits professional correspondence with minimal oversight

    Manages incoming communications and ensures timely response

    Follows up on various tasking and activities to ensure closure, completion, and deadlines are being met

    Performs additional duties as requested by the CM and EOO

    Skills and Competencies

    Strong attention to details and excellent organizational skills

    Exceptional written and verbal communication skills

    Commitment to the NMMF’s mission and values of integrity, compassion, and creativity

    Ability to work independently with minimal oversight and as part of a collaborative team

    Professionalism and discretion at all levels of tasking and communication

    Proficient in Microsoft Word, Excel, Powerpoint, and Google Workspace (Docs, Sheets, Drive, and Sites)

    Preference will be given to applicants who have experience in a similar role, ideally in the field of conservation, science, or medicine

    Technical proficiency with social media platforms, specifically Instagram, Facebook, and LinkedIn required

    Basic graphic design, web design, video editing, and web-based media

    Experience or willingness to learn Canva, Adobe Creative Suite, and social media publishing platforms

    Undergraduate and graduate students are eligible to apply

    Time Commitment

    This is a volunteer role with an expected time commitment of 5 to 15 hrs per week. Preference will be given to candidates located in San Diego and able to check in at the Shelter Island office and attend events as needed. The volunteer and the CM and EOO will establish a regular schedule based on NMMF needs and volunteer availability.

    Flexible work from home options available.