Job Description

We build. We create impact.

As a Solution Engineer on the Solution Engineer team, you will make a positive impact by being responsible for:

• Client Engagement:
  • Engage with clients to understand their business objectives and technical requirements.
  • Provide expert guidance on how our products and services can address specific client challenges.
  • Conduct presentations and demonstrations to showcase proposed solutions.
• Solution Design and Implementation: * Translate business requirements into technical terms and lead the team in designing, building, and managing technology solutions. * Build, lead, and federate teams around pre-sales and pilot projects, preparing solutions for deployment to independent customers and larger accounts.
• Technical Expertise: * Be the technical and solution expert facing customers * Assist clients in customizing solutions to their needs and integrating their data into our Cloud.
• Project Management: * Track and document every part of the customer's implementation of the solution. * Manage direct/indirect client communications as per the assigned responsibility in the project.

Qualifications

• Experience: * +1 year of experience as a Solution Engineer or in a similar technical pre-sales role. * Customer-centric at heart: every decision you make revolves around our customers and improving their experience. * Industry knowledge: Retail experience would be a plus. * Strong understanding of SaaS solutions
• Skills:
  • Project management skills: managing deadlines and delivering tasks/projects on time.
  • Strong problem-solving skills and adaptability to evolving technical landscapes.
  • Technical Acumen: understanding and explaining technical concepts to both technical and non-technical audiences.
• Abilities:
  • Excellent verbal and written communication; ability to convey complex information in a clear and understandable manner.
  • Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines and work within a virtual global team environment.
• Education:
  • BA/BS in related field: Business, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering etc.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Healthcare benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

Ability to travel based on the work you do, and the clients and you serve (30% of the time)