Job Description

Position Responsibilities:

• Support application control thru Mobile Device Management

• Uninstall old antivirus software from clients

• Support end-users through company helpdesk

• Catalog and update tickets in Zendesk

• Assist inventory management using Lansweeper

• Configure hardware for users

• MFA configuration/MFA end-user support

• Troubleshoot GlobalProtect VPN, Citrix, and company software issues

• Assist users with Brivo application (no admin access)

• Support Microsoft applications and assist users in utilizing OneDrive and SharePoint

• Retire and recycle obsolete computer equipment

• Assist in operation and maintenance of IT server room

Requirements:

• Studies in IT related field or similar experience

• Work schedule is Tuesday (in office), Thursday (in office), and Friday (remote), 8 hours each day

Company Description

WNC & Associates, Inc., was founded in 1971 when most people had never heard of affordable housing. At that time, few saw the opportunities in this emerging industry. That year we closed our first investment in affordable housing, becoming one of the first in the country to do so. Today, with more than $7 billon of real estate assets acquired including over 1,225 properties in 45 states, we don't just say we are an "industry leader" and a "long-term partner," we've proven it for over four decades.