As being apart of the front of house in our restaurant, you, as an employee would play a major role in the relation of customer service to guest satisfaction.
Any of the following positions, some of which can be very demanding, are also very rewarding in the aspect of creating an experience for the guest all while doing so in a professional, proficient, and timely manner. FOH staff must all work together throughout each shift to ensure the restaurant runs as efficiently as possible! There’s no position better or worse than the next because we all need each other to be able to our job effectively and efficiently to achieve our mission statement:
Deliver exceptional food and drinks that achieve the perfect balance between quality and value, presented in a lively, fun environment by a team of people who provide hospitality you can see, feel and touch. The following is a list of options available for application. Through working and understanding the restaurant with continual growth and harmony can qualify you into possible promotional positions. You expect great things from us. We expect great things from you.
Waiter or Waitress
The main objective of being a waiter or waitress in our restaurants is to provide outstanding service in a prompt and efficient manner.
Wait Staff Job duties, Responsibilities and Characteristics (Experience Preferred):
Create the Experience
Deliver exceptional quality service in a timely manner
Offer promotional items (If Available)
Suggestive Selling
Cater to guests needs and request
Menu Knowledge
Show initiative
Charismatic and Lively
Cash handling
Organizational skills
Problem Solving
Team Player
Attentiveness
Certificates of qualification
Multitasking
Sidework
Potential for promotion