Job Description
Location: 5424 ALBERT S WHITE DR, WHITESTOWN, IN 46075
We are looking for a team player who can:
- Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
- Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
- Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
- Provide support to internal and external customers by researching data on system and network related issues.
- Respond to and resolve critical systems issues (e.g., system or hardware down); respond and follow up on urgent customer requests.
- Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc. by researching and resolving system-related issues.
- Troubleshoot all system and user issues (hardware and software); report issues and status to manager, leader, or customer throughout the troubleshooting process.
- Install, monitor, maintain and repair system hardware, software, and peripheral equipment, following design or installation specifications.
- Perform daily administrative tasks including pass down reports, billing, user access coding, filing, etc.
**Wage & Benefits: **
Full Time: Starting at $22.95 (with wage progression - $0.50 increases at 90, 180, 360, 540, 720, and $1/hr at 900 days)
- Eligible for Annual bonus
- 10% Walmart discount
- Paid Time Off that accrues
- Full benefits available for Health / Vision / Dental / Life
- 401k with company match
- Eligible to participate in the Associate Stock Purchase Plan
- FREE College through Live Better University
- FREE WalmartPlus Membership
Schedule: 5 days a week, 8-hours a day.
Shifts are assigned based on business needs and can't be chosen by the candidate.