Warehouse Administrative Assistant (English/Mandarin Required) - Lewisville, TX

With more than 50 years of unwavering passion for quality, Norman Window Fashions is among the world's largest and well-respected manufacturers of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best.

We are growing and we are seeking a highly energetic warehouse administrative assistant to provide both administrative and warehouse support within our dynamic warehouse environment. This role plays a crucial part in upholding operational efficiency and optimizing our service delivery.

Job Duties:

• Assists with the monitoring day-to-day warehouse operations ensuring that established processes are followed and completed.
• Perform administrative duties such as order supplies, manage inventory, review / follow-up / dispute / process invoice, create and transmitting reports.
• Collect, analyze and create reports/insights on data related to warehouse operations.
• Provide assistance with tasks inside the warehouse, including but not limited to, lifting, pallet assembly, sorting, counting, training warehouse staff, etc. as required
• Report and/or recommend performance, quality, and actionable items based on data analysis.
• Provide coordination, analysis, audits with various departments to ensure adherence to established budget.
• Create standard operating procedures (SOPs) and protocols (i.e. checklists) and distribute to staff as required.
• Communicate and coordinate with staff and vendors as needed.
• Review RGA issues, ensure products that are remade are within guidelines.
• Onboard and train new staff to ensure that they adhere to department standard operating procedures.
• Assist with projects assigned by management.
• Perform similar and incidental duties as required.

Specific Required Skills / Knowledge:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.
• Sound analytical, communication and problem-solving skills.
• Proficiency in Microsoft Office Suite, web-based apps, particularly strong skills in MS Excel.
• Possess investigative skills.
• Ability to understand and analyze data.
• Ability to work independently as well as in a team environment.
• Attention to detail in organizing resources and establishing priorities, ability to notice and address the small details to ensure accuracy.
• Advanced verbal and written communication skills in both English and Chinese.
• Able to lift up to 25lbs.

Benefits:

• Full benefit package after 30 days of employment (Medical, Dental, Vision, Life, Long Term and Short-Term Disability Insurance, Paid-Time-Off, Paid Holidays, Pet Insurance, etc.)
• 401K with Company match after 1 year of employment