Job Description

Job Summary:
The Wastewater Operations Manager (OM) oversees the safe performance of a Veolia Industrial
Wastewater plant, processing both Organic and Inorganic waste streams, while focusing on ways to
improve processes and increase productivity. The OM will work directly for the Veolia Site Leader to
foster a compliance-based culture with the client, outside regulatory agencies, and within Veolia itself
while serving as a driving force for the EHS program. The Operations Manager is the visible and active
leader for 8+ Field Service Representatives and other positions, of the wastewater area of the facility,
promoting a favorable and productive environment for all employees and the client.

Key Characteristics
● Ability to manage the 24/7 operation of wastewater area in a client facility
● Ability to manage 8+ Field Service Representatives (and others) as their direct supervisor
● Willingness to share On-Call responsibilities with other Operations Managers
● EHS Focused
● Team Oriented with employees, colleagues, and customer
● Effective communicator
● Production driven in meeting the client contract
● Highly organized in being able to manage multiple operational, administrative, and contractual
responsibilities

Duties & Responsibilities
● Oversee the daily operation of the wastewater area of the facility ensuring optimal performance
and efficiency
● Review system performance and implement preventative maintenance schedules to minimize
downtime
● Troubleshoot and resolve issues

● Collaborate with others to understand the overall operation of the facility
● Ensure compliance with all relevant environmental, health and safety regulations
● With the assistance of the Human Resources Manager and Veolia Site Leader, manage a team of
Field Service Representatives and other positions, providing training, guidance, and
performance evaluations
● Develop, implement, and maintain standard operation procedures (SOPs) for the wastewater
area and associated operations
● Monitoring and maintaining accurate inventory levels
● Manage budgets
● Prepare and present regular reports on system performance and improvement initiatives
● Other duties as assigned
Knowledge, Skills & Abilities
Preferred:
● Demonstrated people and operations management skills
● Demonstrated project management skills
● Knowledge of Lean Manufacturing process, Six Sigma & or Kaizen Knowledge of ISO 9001 QMS
● Knowledge of the disciplines of manufacturing management such as production and inventory
control, variable cost productivity, and fulfillment metrics, quality systems, cost systems, and
fulfillment metrics, and procedures
● Knowledge of OSHA, EPA, & other governmental regulations
● Proficiency in SAP

Qualifications

Education & Experience
Required
● Associate degree from an accredited college or university with 2 years of experience (or a High
School Diploma / GED with a minimum of 4 years of experience) in wastewater operations
● Minimum 1 additional year of experience managing people in a wastewater facility or
manufacturing environment
Preferred
● Bachelor degree in engineering from an accredited college or university (Chemical, Mechanical,
Industrial)
● Prior experience in plant operations and people management
● Prior experience in wastewater or industrial plant operations

Additional Information

● General hazards include working outside in high/low temperatures, working with electrical
panels, working with chemicals, working at heights, and with heavy machinery.
● Travel – 10% of the time
● Work will be performed in a general construction and plant operations environment.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.