Water Mitigation Production Manager

PuroClean of Central Southwest Houston

Water Mitigation Production Manager

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Free uniforms

    Health insurance

    Opportunity for advancement

    Training & development

    Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

    Key Responsibilities:

    Project Management: Oversee all aspects of water mitigation projects, from initial assessment to completion, ensuring timely and quality delivery of services.

    Team Leadership: Manage and train field technicians, providing guidance and support to ensure high performance and adherence to company standards.

    Customer Interaction: Serve as the main point of contact for customers throughout the project lifecycle, ensuring all needs are met and concerns addressed.

    Compliance & Documentation: Ensure all work follows IICRC standards and proper safety protocols. Complete necessary paperwork, job notes, and documentation for insurance claims, under DASH, MICA, and other industry softwares.

    Equipment & Resource Management: Maintain and manage water mitigation equipment, ensuring it's properly maintained and available for use.

    Quality Control: Conduct site inspections and ensure high-quality work, following up on any issues that arise during or after the project.

    Budgeting & Job Costing: Monitor project budgets, control costs, and manage resources efficiently to ensure profitability on each project.

    Emergency Response: Be available for emergency response services as needed, which may include evenings, weekends, and holidays.

    Collaboration: Work closely with the office team, insurance adjusters, and other key partners to ensure smooth operations and successful project completion.

    Reporting to the General Manager.

    Job Qualifications:

    Proven experience in water mitigation/restoration or related field.

    IICRC certification (WRT, ASD) or ability to obtain certifications.

    Strong leadership and management skills with a focus on teamwork and accountability.

    Excellent communication and customer service skills.

    Ability to work in a fast-paced, emergency response environment.

    Knowledge of insurance claims processes

    Demonstrates integrity and honesty at all times.

    Able to use CRM software (DASH) for job records.

    Ability to lift 50 lbs and work in various environmental conditions.

    Valid driver’s license and clean driving record.

    Experience / Physical Requirements: • IICRC Certifications preferred • 5 Years Experience as Mitigation Supervisor or Mitigation/Remediation Field Supervisor • Basic general construction experience desired • Ability to perform each task wearing all required PPE equipment.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.