Water Mitigation Production Manager

SERVPRO of Rio Rancho/Sandoval County

Water Mitigation Production Manager

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Water Mitigation Production Manager 📍 SERVPRO of Rio Rancho/Sandoval County and SERVPRO of S. Albuquerque – Albuquerque, NM 🕒 Full-Time | 💼 Management | 💧 Restoration Services

    Join a Team That Makes a Difference. At SERVPRO of Rio Rancho/Sandoval County and SERVPRO of S. Albuquerque, we’re not just restoring properties—we're restoring peace of mind. We’re looking for a skilled, motivated, and experienced Water Mitigation Production Manager to lead our mitigation team, ensure high-quality service, and drive operational excellence.

    What You’ll Do:

    Oversee all aspects of water mitigation projects from start to finish

    Manage, train, and schedule mitigation technicians and crew members

    Ensure projects are completed on time, within budget, and to industry standards

    Coordinate equipment, materials, and subcontractors as needed

    Communicate with insurance adjusters, homeowners, and internal teams

    Ensure compliance with IICRC standards and safety protocols

    Track job progress, documentation, and job profitability

    Provide exceptional customer service and resolve any issues that arise

    What We’re Looking For:

    2+ years of experience in water mitigation or restoration

    Prior supervisory or management experience preferred

    IICRC WRT certification desired (ASD and other certifications a plus)

    Strong organizational, communication, and leadership skills

    Valid driver’s license

    Ability to respond to emergency calls and work flexible hours when needed

    What We Offer:

    Competitive salary + performance-based bonuses

    Company vehicle, phone, and equipment

    Health, dental, and vision benefits

    PTO and paid holidays

    Ongoing training and professional development

    A positive team culture where your work truly matters

    📢 Ready to Lead with Impact? Apply now and take the next step in your career with a growing, reputable restoration company that values excellence, teamwork, and integrity.

    Water Mitigation Production Manager 📍 SERVPRO of South Albuquerque – Albuquerque, NM 🕒 Full-Time | 💼 Management | 💧 Restoration Services

    Join a Team That Helps Make It “Like it never even happened.” At SERVPRO of Rio Rancho and SERVPRO of South Albuquerque, we’re part of the nationally recognized SERVPRO brand—known for its rapid response, professional restoration, and industry-leading service. We’re seeking a skilled Water Mitigation Production Manager to lead our mitigation team and ensure every job meets the highest standards in the business.

    What You’ll Do:

    Manage all aspects of water damage mitigation projects from initial call to completion

    Lead, coach, and develop a team of mitigation technicians

    Coordinate with homeowners, adjusters, and internal teams to ensure a smooth workflow

    Maintain equipment inventory and job site readiness

    Ensure IICRC and SERVPRO processes and protocols are followed

    Deliver outstanding customer service during stressful situations

    Maintain accurate job documentation, ensure compliance, and manage job profitability

    What We’re Looking For:

    2+ years in water mitigation or restoration services

    Management/supervisory experience preferred

    IICRC WRT certification preferred (ASD and other certs a plus)

    Familiarity with SERVPRO systems (DryBook, Xactimate, WorkCenter) preferred

    Strong communication and leadership skills

    Valid driver’s license and clean driving record

    Willingness to be on-call and respond to after-hours emergencies

    What We Offer:

    Competitive salary + performance incentives

    Company vehicle, phone, and tools

    Medical, dental, and vision insurance

    Paid time off and holidays

    Growth opportunities within the SERVPRO network

    Supportive team environment backed by a nationally trusted brand

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.