Job Description
Compensation Details
Summary of Responsibilities
Each Market Manager is responsible for the day-to-day operation of the market they are assigned to including: recruitment and retention of farmer/vendors, social media marketing, communications with a variety of market stakeholders, and coordination of other market activities and programs, all under the direction of the Senior Manager, South LA Farmers’ Market Operations. The position requires working Wednesday’s from 7:00 AM – 3:30 PM with a 30-minute unpaid break and availability on Tuesdays for team meetings + availability to float to other Food Access LA markets on an as needed basis.
Watts Willowbrook Farmers’ Market (Wednesday’s from 7:00 AM– 3:30 PM)
Leads regulation and compliance including but not limited to:
Enforce Food Access LA rules and other pertinent Regional, State, and Federal laws and regulations (Direct Marketing, California Retail Food Code, etc.)
Communicate market policies, activities, and rules to all vendors
Work with onsite security to resolve + deescalate emergencies, complaints, and requests from vendors, customers and community partners
Oversees vendor stall placement
Oversees market staff with the following market day tasks:
Physical set-up and take-down of market
Maintain market grounds
Distribute Load Lists, market memos, and other market correspondence to market vendors
Maintain market supply inventory
Maintain, organize and tidy up the market storage space
Operate information booth
Sell market / Food Access LA merchandise periodically
Assure that the market site is clean once the market is closed and vendors have left
Facilitates effective market administration:
Effectively facilitates vendor check out
Update social media (Instagram feed and stories, Facebook, Twitter) with relevant market news, vendor updates, seasonal finds, etc.
Plan, implement and/or support special events such as food demonstrations, cultural celebrations, book signings, etc.
Organize and maintain weekly market supplies
Other duties as assigned by manager
Office / Work From Home (2.5 weekdays)
Manage weekly market accounting and reconciling (in office required):
Process all load lists from the previous market day.
Reconcile and submit all forms of payment including cash, check, EBT, Market Match, and WIC.
Complete weekly market day sales and redemption reports.
Organize and replenish EBT / Market Match supplies.
Communicate with vendors and market stakeholders regarding market policies, activities, and rules.
Maintain vendor files and other administrative tasks as needed.
Work with Food Access LA’s Regional Manager, South LA Farmers’ Market Operations to secure all necessary permits for operation of a Certified Farmers’ Market.
Collaborate with state and federal agencies to ensure vendor compliance as needed.
Develop digital and print promotional materials.
Promote the farmers’ market on social media and within the community, including presentations to schools, local businesses, churches, and other community-based organizations.
Organize market events + programming such as book signings, food demos, etc.
Interface with community leaders, elected officials, and community stakeholders.
Organize and attend farm, kitchen and studio visits as needed.
Participate in Food Access LA Farmers’ Market Operations and other Food Access LA initiatives:
Attend regular meetings including, but not limited to:
Weekly supervision meetings with Regional Manager, South LA Farmers’ Markets
Farmers’ Market Program Team Meetings every other week
Monthly Food Access LA staff meetings
Other meetings and trainings as required
Participate in internal working groups and other collaborative activities as time permits
Fundraise on behalf of Food Access LA
Other duties as assigned as manager
Qualifications
REQUIRED SKILLS AND EXPERIENCE:
A minimum of three (3) years of relevant professional experience (retail, customer service, non-profit programming, event planning, community organizing, etc.)
A working knowledge of basic business and food retail operations, experience working with small- business owners, and/or past experience owning a small business.
Experience with executing communications and community outreach strategies.
Experience managing multiple tasks and working with competing deadlines.
Can work independently, organized and detail-oriented.
Working knowledge of Microsoft Office, Zoom, Social Media apps and other technology platforms.
Comfortable handling cash.
Must be able to work Tuesday's and Wednesday’s
DESIRED SKILLS AND EXPERIENCE:
Ability to read and write in English and Spanish.
Community centered work in and around Watts-Willowbrook and the surrounding area
Experience working at a Certified Farmers’ Market (vendor, management, staff, etc)
Experience working with underserved, low-income communities with awareness and integrity.
Knowledge of standards and compliance and other protocol related to the Department of Agriculture, Department of Public Health and other local, state and federal agencies.
Additional Information
PHYSICAL REQUIREMENTS:
This role involves physical activities to effectively support the necessary functions at Food Access LA's Farmers' Markets. Candidates should be capable of performing the following tasks:
Standing and Sitting: The employee will be required to stand for extended periods during market hours, interacting with customers and vendors. Additionally, sitting may be necessary for administrative tasks.
Communication and Dexterity: Effective communication is crucial as the role involves interacting with customers and vendors. Using hands and fingers to operate a tablet and telephone keyboard is essential for administration of clerical work.
Lifting and Setup: The role entails lifting tasks such as lifting boxes, setting up tents, and arranging tables. The ability to lift up to 50lbs is required for these tasks.
Stooping, Kneeling, and Squatting: The employee should be able to perform tasks that require stooping, kneeling, or squatting, such as arranging equipment and handling inventory.
Outdoor Work: Most of the work will take place outside, potentially in various weather conditions, including rain, heat, or cold. Candidates should be prepared to work comfortably in these conditions.
All your information will be kept confidential according to EEO guidelines. Food Access LA participates in E-Verify