Job Description

GOOGLE CLOUD - BUSINESS INTELLIGENCE DATA ANALYST

GOOGLE VIA WEBHELP – SUNNYVALE, CA & AUSTIN, TX

THE GOOGLE CLOUD CUSTOMER TEAM IS HELPING CUSTOMERS TRANSFORM AND EVOLVE THEIR BUSINESS THROUGH THE USE OF GOOGLE’S GLOBAL DATA CENTER AND SOFTWARE ASSETS. WE ARE SHAPING THE FUTURE OF HOW TECHNOLOGY IS USED IN THE WORKPLACE, AND INVITE YOU TO BE PART OF AN ENTREPRENEURIAL TEAM IN THIS RAPIDLY GROWING BUSINESS.

IN THE ROLE OF BUSINESS INTELLIGENCE DATA ANALYST, YOU WILL USE YOUR TECHNOLOGY INSIGHT, BUSINESS ACUMEN AND CREATIVITY AS THE TEAM BUILDS DATA PIPELINES AND TOOLS TO AUTOMATE REPORTING AND GENERATE INSIGHT. AS A MEMBER OF THE SALES OPS TEAM, YOU WILL USE DEBUGGING SKILLS TO ENSURE THE ANALYST TEAMS ARE USING THE RIGHT DATA. IN THIS ROLE, YOU'LL BE BUILDING SCALABLE SOLUTIONS THAT WILL HELP MAKE DATA RELEVANT TO THE CLOUD ON CURRENT AND HISTORICAL PERFORMANCE, AND COURSE CORRECTING ON THOSE SOLUTIONS BASED ON FEEDBACK AND PROACTIVE ERROR HANDLING. USING YOUR STRONG TECHNICAL SKILLS, YOU WILL BUILD TOOLS TO AUTOMATE REPORTING AND DASHBOARD UPDATES SO THE CLOUD LEADERSHIP TEAM CAN SEE QUICKLY AND ACCURATELY HOW THEIR BUSINESSES ARE PERFORMING. YOU’LL BE INVOLVED IN DEFINING USER REQUIREMENTS, BUILDING & MAINTAINING THE DATA INFRASTRUCTURE, DESIGNING REPORTS, & ENSURING TIMELY DELIVERY TO THE END USERS.

RESPONSIBILITIES:

• BUILD DATA PIPELINES ASSOCIATED WITH CUSTOMER ACTIVITY, PRODUCT USAGE, BOOKINGS FORECASTING AND BUSINESS PRODUCTIVITY.

• BUG FIXING PIPELINES THAT PROVIDE INSIGHTS TO THE BUSINESS THROUGH ANALYSIS OF BOOKINGS, ACTIVITY AND PRODUCT DATA TO DRIVE GREATER EFFICIENCY AND EFFECTIVENESS OF OUR SALES TEAMS.

• DEVELOP BI - DATA WAREHOUSING AND REPORTING SOLUTIONS TO ADDRESS THE GROWING BUSINESS REPORTING, ANALYTICS AND DATA REQUIREMENTS.

• DIGGING INTO QUESTIONS FROM THE STAKEHOLDERS ON WHY DATA IS INCORRECT, AND COMING UP WITH SATISFACTORY SOLUTIONS

• OWN THE “SINGLE SOURCE OF TRUTH” WORKING WITH OTHER TEAMS ON THE SALES TEAM ACTIVITY REPORTS, PRODUCT ADOPTION, TERRITORY AND SEGMENT ANALYSIS.

MINIMUM REQUIREMENTS:

• BS DEGREE AND 4 YEARS OF WORK EXPERIENCE IN A HIGHLY ANALYTICAL ROLE.

• 4 YEARS OF PROFESSIONAL EXPERIENCE USING A VARIANT OF SQL

• EXPERIENCE ANALYZING DATA AND CREATING REPORTS WITH DATABASE QUERY EXPERIENCE (E.G. SQL), STATISTICAL AND QUANTITATIVE MODELING

• DEEP UNDERSTANDING OF DATA ISSUES AND HOW TO FIX THEM

• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.

• ABILITY TO WORK FOR ANY US EMPLOYER

PREFERRED REQUIREMENTS:

• EXPERIENCE WITH VISUALIZATION TOOLS.

• CAPABLE OF BACK-END AND DATA PROCESSING WORK NECESSARY TO POWER UIS.

• EXCELLENT ANALYTICAL AND PROBLEM-SOLVING SKILLS, COMBINED WITH STRONG BUSINESS JUDGMENT AND AN ABILITY TO PRESENT ANALYSIS IN A CLEAR AND COMPELLING MANNER.

ADDITIONAL NOTES:

• RESUMES WITHOUT PROFESSIONAL SQL EXPERIENCE WILL NOT BE CONSIDERED.

• WE DO NOT PROVIDE VISA SPONSORSHIP NOR C2C TRANSFERS

• NON-LOCAL RESUMES REQUIRE A COVER LETTER MENTIONING AVAILABILITY FOR INTERVIEWS, AS THIS IS NOT A REMOTE OR TELECOMMUTE ROLE.

• RESUMES SHOULD BE NO LONGER THAN TWO PAGES.

Company Description

Webhelp is a global business process and customer experience outsourcing company specializing in Sales, Support, Services, Human Resources, Training and Back Office. We have been a trusted partner of Google for nine years and we are looking for motivated and talented Data Analysis professionals to join us and work on-site at Google with our team.