Job Description

CONTENT MODERATOR - Calling all Second Shifters! Must be able to Travel to the Mason, OH office. This shift has a pay differential, is overtime-eligible, and pays for a performance incentive

COME CHECK US OUT - HTTPS://WWW.LINKEDIN.COM/POSTS/WEBHELP_EMPLOYEEWELLBEING-SOCIALMEDIA-CONTENTMODERATION-ACTIVITY-6920068161400631296-X0DX

Calling all social media fans! If you enjoy keeping up with the latest trends, viral videos, and scrolling through videos with efficient speed, then this could be your calling. We are looking for Content Moderators who are in the Mason, OH market to sUPPORT AN INTERNATIONAL SOCIAL MEDIA LEADER.

We are seeking online content bingers, viral video followers, meme sharers, and people with a passion for social media. We want those with the ability to evaluate content with integrity while ensuring guidelines. Must be proactive and confident in decision-making.

You’ll join our fun-loving global community of more than 90,000 passionate people who work across 160 locations in over 49 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

What you’ll be doing

• Expediently Review and approve video and online postings content in alignment with client and business guidelines

• Efficiently and accurately moderate and audit uploads taking into consideration both the needs of customers and the client policies and procedures

• Providing accurate monitoring of content with just one view and at rapid speed

• You’ll need to have objective views when it comes to content monitoring and not be overly sensitive to explicit or sensitive content.

• Maintain a high degree of confidentiality

• Adhere to strict deadlines

What you’ll need

• High School diploma or GED certificate

• Experience and knowledge of social media

• Ability to work in a fast-paced, goal-oriented, low error threshold environment

• 1+ years of user-generated content (UGC) moderation experience preferred

• Must be open and comfortable to be exposed to highly sensitive and graphic content on a daily basis

• Ability to evaluate content in line with company policies instead of personal views

• Understanding of social media and internet terms/functions

• Strong observation skills with attention to detail

• Ability to work in fast and evolving workflow onsite at our Mason, OH location

• Excellent attendance required

CHECK THIS OUT: ONE DAY ONLY, EXCLUSIVE VIRTUAL HIRING EVENT https://app.brazenconnect.com/a/webhelp/e/oP5RZ

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals will be required to stand and walk or otherwise traverse in order to be accessible to the production floor for extended periods of time. The person in this position will be required to regularly exert at least 10 lbs. of force to push, pull, or otherwise move objects and may be required to carry or lift objects up to 50 lbs. The worker is required to have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; viewing a computer terminal; and/or visual inspection of products or machinery. The person in this position may need to occasionally sit, type, climb stairs, bend, reach, kneel, or twist for minimal periods of time. Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing, or pulling in an awkward position.

What we offer

• Expediently Review and approve video and online postings content in alignment with client and business guidelines

• Paid Training

• Employee Referral Bonus

• 401K

• Competitive Healthcare Benefits

• Paid time off

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients. Take this opportunity to

join our collaborative team of game-changers today. #wearewebhelp

Company Description

Webhelp is a global business process and customer experience outsourcing company specializing in Sales, Support, Services, Human Resources, Training & Back Office. We are a trusted partner of multiple fortune 500 companies and are looking to bring talented and motivated individuals to our highly successful teams. https://www.youtube.com/watch?v=WX5gUOw4WI0