Black & McDonald is an integrated, multi-trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With over a 100 years of diverse market experience, we are a forward-thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald's Kansas City team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Dispatcher position is located in Kansas City, MO and reports directly to the Department Supervisor. Duties and responsibilities include but are not limited to:

• Work directly with the call centers, customers, and citizens for light out calls
• Create work orders
• Communicate with field personnel regarding repairs
• Ensure the dispatch performance criteria of the contracts are met
• High customer service level required
• Monitor multiple systems for timely responses

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Hours for the shift are every Saturday 7:00am to 7:00pm, Sunday 7:00am to 3:00pm.
• Additional hours possible as needed to cover open shifts
• Communicate clearly both verbally and in writing with all levels in the organization and with outside clients.
• Must be a self-starter, able to work alone, with others and to handle multiple tasks.
• Must be able to keep self on track while working alone
• Experience with MS Office and Excel

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.