Our Operations Team is looking for an energetic and competitive Operations Intern willing to go the extra mile with our customer service for carriers & sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments.

The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight , Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.

KEY ATTRIBUTES FOR SUCCESS:

• HUMBLE : Confidence is key, but so is humility. Our #HUSTLE values say it all.
• ** HUNGRY : **A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
• ** SMART : **We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.

PRIMARY JOB DUTIES:

• Strong Customer Service Skills
• Obtaining shipment updates from contractors
• High-volume phone and email outreach
• Negotiating rates with contractors and customers
• Providing updates and solutions to Carrier Sales, Regional Dispatch Managers, or Customer Sales
• Problem-solving
• Ability to work in a fast-paced environment
• Must be a self-starter

COMPENSATION:

This is a paid internship. Compensation will be based on qualifications and conversation.

ADDITIONAL PERKS:

• Comprehensive training program to set you up for success
• Ongoing professional development opportunities
• In-office gym complete with strength equipment, cardio machines, and pelotons
• Fully stocked beverage cooler and espresso machine
• Various team activities and events throughout the summer

QUALIFICATIONS:

A successful candidate must possess the following traits/skills:

• Must be enrolled at a college or university
• Alignment with Ally's #HUSTLE values
• Strong written and verbal communication skills
• Must be comfortable in a fast-paced and high-energy environment
• Desire and willingness to learn

ADDITIONAL INFO:

• A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
• Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS:

• One of the Inc. 5000 fastest-growing companies four years running
• One of West Michigan's Best and Brightest Employers
• Member of Women in Transportation