Weekend Warrior - Front Desk / Member Services Representative

Crunch Fitness - Northeast Florida

Weekend Warrior - Front Desk / Member Services Representative

Orange Park, FL
Part Time
Paid
  • Responsibilities

    Reports to:

    Manager

    Requirements:

    Ability to work Saturdays and/or Sundays are a MUST! Can be any combination of opening or closing weekend shift.

    Weekday shifts can be added in addition to the weekend coverage

    Fluent in English, Spanish a plus!

    Proficient reading and writing skills

    Computer Skills

    Friendliness

    Great attitude

    Special Skills:

    Strong customer service skills

    Responsibilities:

    Membership Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate any messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere, which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Sell retail products

    Schedule member services: tanning, etc

    Facilitate payment of member services in accordance with company procedures

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Follow all policies and procedures in the Employee Handbook

    Opening and closing duties

    Meetings:

    Monthly or Weekly Department Meetings Employee Training Meetings