Job Title: Coordinator-Program Job Family: Wellness

Position Summary: Implement the YMCA’s designated program, supervise daily operations related to the program, provide support and guidance to coaches/staff, and ensure that the program achieves quality performance outcomes.

Essential Functions: • Direct, supervise, and evaluate coaches/staff of the program. • Organize coach/staff training(s), and support coaches in implementing the program. • Monitor the quality of support that Coaches/staff provide to program participants. • Recruit, screen and enroll eligible participants into the program. • Organize master schedule of classes offered throughout the association. • Engage marketing staff to ensure adequate publicity and marketing of the program. • Provide class coverage if needed to prevent a cancelled class. • Provide leadership to, and participate in, community events, YMCA campaigns, childcare professional development activities. • Establish relationships with public health, physician, and payer communities and other referral networks to enhance awareness of and referrals to the program. • Serve as a liaison, ambassador, and advocate for the program within public health, physician and payer communities. • Respond to inquiries from the general public and members of the public health, physician and payer communities about the program. • Serve as primary contact and participate in market launch activities.

YMCA Competencies: Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill a community need. Recruits volunteers and builds effective, supportive working relationships with them. People Oriented: Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative in developing others. Results Oriented: Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies work, and participates in meetings. Personal Development Oriented: Accurately assess personal feelings, strengths and limitations, and how they impact relationships. Pursues self-development that enhance job performance. Demonstrates an openness to change; seeks opportunities in the change process.

Qualifications: • Ability to effectively interact with coaches/staff and participants on a range of issues. • Ability to supervise, provide development opportunities, and evaluate staff. • Ability to provide administrative support and possess exceptional organizational skills. • Outstanding communication skills. • Foundations of Strength & Conditioning. • CPR/First Aid certified.

Physical Demands: • The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform essential functions of this position.