Position: Case Manager in Personal Injury Legal Funding

Company: Nova Legal Funding

Website: https://fundmylawsuitnow.com/

Working Hours: 8 am-4:30 pm PDT or 9 am-5:30 pm PDT Mo-Fr.

Holidays Off: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, New Year’s Day (unpaid)

Salary: we offer a competitive compensation package commensurate with your qualifications and experience. The final salary will be determined based on the outcome of the interview and your overall fit for the role.

This role is exclusively based on-site, with a requirement of 100% presence at the designated work location in Century City, Los Angeles, CA.

About the company: Nova Legal Funding provides non-recourse funding for plaintiffs with pending personal injury lawsuits around the United States. The company helps accident victims pay the bills and regain financial control as they wait for their cases to settle.

Summary of the position: This is an exciting opportunity to join an established company located in West Los Angeles, California. We are a tight-knit group and are looking for our next team player. Our company is experiencing tremendous growth and we are looking for additional team members who are seeking professional and personal growth in the financial services field. If you are looking for a job in a dynamic and fast-growing company, that will help you succeed in your career - this position is perfect for you.

This is a call/text/email-heavy role!

Responsibilities:

• Daily intake of plaintiffs/clients needing pre-settlement funding: Answer and make phone calls/emails and establish first contact with clients

• Handle customer intakes and process funding requests

• Provide information about our products, and services, and explain the details of the contracts

• Obtain documents from law firms

• Document and update customer records based on interactions

• Submit funding requests to underwriters

• Draft and send contracts with knowledge of compounding and simple interests

• Request medical records, reports, statements, complaints, and demands

• Broker deals to partners

• Heavy flow of incoming and outgoing phone calls to attorneys, clients, and doctor offices

• Caseload of 100+ calls/emails a day

The ability to multitask is a must!

Requirements:

• Bachelors Degree

• MUST have at least 1 year experience in a similar role in Personal Injury Industry

• Excellent phone skills

• Ability to prioritize and multitask

• Positive and professional demeanor

• Effective decision-making skills

• Excellent written and verbal communication skills

• Effective conflict management skills

• Tools: Google Workspace, Pipedrive, Mighty, 8x8, Docusign, etc. (training will be provided)

• This role is exclusively based on-site, with a requirement of 100% presence at the designated work location in Century City, Los Angeles, CA.

Company perks include:

• Health insurance; 100% paid by the company.

• Training and education on the job

• Fast career growth - Our Company is uniquely positioned in a niche market that is growing quickly