JOB TITLE: Facility Specialist (RUSTAD RECREATION CENTER) **
** DEPARTMENT: Recreation

REPORTS TO: Facility Supervisor

FLSA CLASSIFICATION: Non-Exempt

Revision Date:05/24/24

Salary Range: $48,514-$55,901

JOB PURPOSE: Under the supervision of the Facility Supervisor, the Facility Specialist provides a variety of skilled work in the maintenance and support of Park District indoor facilities and related property grounds.

ACCOUNTABILITIES:

Facility Operation and Maintenance – 50%

Community Relations – 20%

Events Assistance – 15%

Safety – 10%

Human Relations – 5%

RESPONSIBILITIES:

• Maintain facility/grounds in a clean, safe, sanitary condition.

• Perform preventive maintenance functions in accordance with park and maintenance standards.

• Perform custodial duties as required and assigned.

• Works and performs duties without supervision or direction, plans and executes daily activities to achieve goals.

• Assist patrons by answering questions, providing published literature, or directing them to the appropriate staff member or community resource.

• Handle incoming telephone calls and direct calls and messages to appropriate staff.

• Assist as needed, Customer Service Rep. (front desk) public relations, and general customer service duties.

• Operate a variety of maintenance equipment such as turf maintenance equipment, floor scrubber, carpet cleaner, snow blower, and related special equipment in a safe manner.

• Work hours: daytime, weekend, or evening hours as assigned.

• Coordinate, supervise, and assign work to part-time staff.

• Supervise court/turf/room rentals, birthday parties, and all other activities that take place in the facility/grounds.

• Follow, support, and uphold the West Fargo Park District's Standards and Expectations for Employee Excellence.

• Perform other duties and assume other responsibilities as are apparent or delegated and carry out special projects assigned by Facility Supervisor.

SPHERE OF DAILY DUTIES:

• Opening and closing facility on time and as scheduled.
• Verify rentals for the Day/Week prep for said rentals.
• Monitor all activities in the facility, throughout shift.
• Assist patrons with directions to their location.
• Assess the building to see if anything needs immediate attention and report to the direct supervisor.
• Inventory of paper towels, toilet paper, soap, cleaning products, etc.
• Employee hiring, training, and scheduling of part-time staff.
• Monitor part-time staff while on duty.
• Tear down past events and prep for the next day's rentals.
• Assist the Park District in event preparation and dismantling.
• Identify and create work lists for part-time employees.
• Monitor patron count in the facility so as not to exceed occupancy.
• Prepare, monitor, and clean party rooms/turf for birthdays check-in with rentals.
• Maintain grounds snow, ice, trash, interior and exterior.
• Perform all custodial duties ongoing.
• Provide outstanding customer service by responding to all public feedback.
• Maintain the interior and exterior snow, ice, weeds, and trash.
• Provide safe conditions for employees and patrons. Immediately report issues, emergencies, and suspicious activity to the authorities.

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent.
• Ability to create and maintain effective working relationships with peers, superiors, and other City departments, subordinates, vendors, contractors, external government agencies, and organizations.
• Ability to maintain a good working relationship with other employees, supervisors, and the general public.
• Strong communication skills, both orally and in writing.
• Possess a basic knowledge of computers and the skills to use this tool in the application of data processing and communication. (Microsoft Word, Excel, and Outlook).
• Valid driver's license.

PHYSICAL AND MENTAL DEMANDS:

Work is performed within Park District properties and job site locations that will require sitting, squatting, bending, climbing, and reaching. The employee may be required to occasionally perform a full range of motion by lifting and or carrying items weighing up to 50 pounds.

WORKING ENVIRONMENT:

Activity may involve being in and around moving equipment. Activity is subject to weather conditions of the seasons, fumes, gases, and exposure to dust. The employee may also be exposed to hazardous chemicals and infectious diseases.

**
**

**
**

**
**

**
**