Benefits:

Competitive salary

Employee discounts

Training & development

Flexible schedule

Sales & Front Desk Associate - Sales-Focused Role with Growth Potential

Perks and Benefits:

Clear career advancement to management positions (Assistant Manager, Manager) and beyond

Competitive hourly base pay plus tips and generous sales bonuses

Comprehensive medical, dental, and vision insurance

Merit-based pay increases based on performance

Paid vacation

Complimentary service membership for your dog

About the Position: At Scenthound, the Sales & Front Desk Associate plays a crucial role in driving membership saleswhile providing excellent customer service. We are looking for someone with a strong sales mindset, passionate about delivering results.

Requirements:

Proven sales experience and confidence (membership sales highly valued)

Customer service experience (retail or restaurant)

Comfortable with computers and technology

Passion for dogs and their health & wellness

Reliable transportation

Willingness to work in a smoke-free environment

Who We’re Looking For: A goal-driven, sales-oriented individual who is passionate about both sales and customer service. The ideal candidate is self-motivated, outgoing, and ready to advance their career through our training programs to become a Scenthound Manager.

Key Responsibilities:

Drive membership sales through effective education on dog health and wellness

Boost performance metrics, including average ticket price, rebook ratios, service add-ons, and retail sales

Develop and follow up on membership leads to convert prospects into loyal members

Manage customer profiles, handle phone inquiries, and schedule appointments

Handle daily cash transactions with accountability and accuracy

Resolve customer concerns and work to retain memberships by exceeding expectations

Maintain a clean, welcoming reception area and adhere to Scenthound’s sanitary practices

Assist with other duties as directed by the Scenter Manager

Required Skills and Abilities:

Confidence in selling services and products

Strong ability to connect with customers (both canine and human!) and deliver exceptional customer service

Ability to learn and explain our products and services, and educate dog parents on the value of Scenthound’s offerings

Effective communication skills, both in-person and over the phone

Independent problem-solver, guided by Scenthound’s values and culture

Attention to detail, strong time management, and efficient scheduling

Accountability for yourself and others in meeting Scenthound standards

If you’re passionate about sales and want to build a career in a fast-growing company that values health and wellness, we want to hear from you!