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Project Manager

AAC Inc

Project Manager

Dayton, OH +2 locations
Full Time
Paid
  • Responsibilities

    DESCRIPTION:

     

    • Coordinate corrective action required by outside/parent agencies as required
    • Resolve assigned tickets using Standard Operating Procedures (SOP’s)
    • Adhere to and follow all safety guidelines to include use, storage, and proper maintenance of all tools
    • Use existing processes and tools to sanitize and prepare multiple types of equipment for pickup
    • Image/Install/maintain/repair/remove workstations and peripherals
    • Provide computer inventory and accountability support in accordance with customer prescribed practices with minimal supervision
    • Maintain list of tools and toolboxes associated with this functional area
    • Work NASIC incident and service requests received and use best OEM practices to troubleshoot and repair defective devices
    • Install and move workstations and peripherals in accordance with NASIC guidelines
    • Maintain a stock of at least 8 systems per network per day for break fix utilization
    • Maintain inventory of needed equipment to include hard drives, printers, toner etc.
    • Receive, test, and return to Governmental bench stock all vendor repairs and warranty items
    • Ensure replacement computers are operational upon installation to the customer including all software
    • Communicate with the customer to ensure they retain all functionality upon receiving a new computer or printer
    • Provide monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month
    • Diagnose and resolve printer/scanner/MFG requests in a customer service oriented, team environment (Lexmark and HP printers)
    • Equipment to be installed includes, but is not limited to, Dell and HP Windows/Linux desktop computers (RHEL)
    • Utilize trouble tracking system (currently Microsoft System Center Service Manager, with plans to migrate to ServiceNow)

    Required Skills

    CERTIFICATIONS AND OTHER PERSONNEL REQUIREMENTS:

    • Must possess 7yrs of Deployment services experience

    • Possess Active TS/SCI clearance

    • No tele-commuting allowed

    • Possess & maintain Information Assurance Technical (IAT) Level II certification as required by Air Force Manual (AFMAN) 17-1303, Department of Defense (DoD) Directive 8140.01, and DoD 8570.01-M.

    EDUCATION:

    Associates Degree can be substituted for 2 years of experience

    Bachelor’s Degree can be substituted for 4 years of experience

    Master’s Degree can be substituted for 2 years of experience

    Required Experience

  • Qualifications

    CERTIFICATIONS AND OTHER PERSONNEL REQUIREMENTS:

    • Must possess 7yrs of Deployment services experience

    • Possess Active TS/SCI clearance

    • No tele-commuting allowed

    • Possess & maintain Information Assurance Technical (IAT) Level II certification as required by Air Force Manual (AFMAN) 17-1303, Department of Defense (DoD) Directive 8140.01, and DoD 8570.01-M.

    EDUCATION:

    Associates Degree can be substituted for 2 years of experience

    Bachelor’s Degree can be substituted for 4 years of experience

    Master’s Degree can be substituted for 2 years of experience

  • Locations
    Dayton, OH • Wright-Patterson AFB, OH • Beavercreek, OH