Window Film Installer

Sunsational Solutions

Window Film Installer

Austin, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Free uniforms

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Vision insurance

    Wellness resources

    Basic Function:

    The Window Film Technician’s (WFT) primary duty is to install and/or remove all types of window film. The WFT is familiar with the process of cutting and installing solar control, safety/security and decorative films. WFT’s can work in a variety of settings such as residential, occupied and unoccupied commercial, and new construction. Contributes to team effort by accomplishing related tasks as needed, including but not limited to repairs, warehouse inventory, and administrative tasks.

    Responsibilities & Duties:

    Install window film or other products as indicated according to company, IWFA and manufacturer standards

    Prepare for and load truck for jobs the night before

    Check film out and in each day on computer by job

    Call your customer to let them know you are enroute

    Arrive at job site at least 5-10 minutes early

    If running late to appointment, call the customer at least 30 minutes ahead

    Thoroughly read file notes for special instructions; walk customer through the order and verify that everything is correct prior to beginning install (Daily Quality Procedures)

    Plan film cuts so as to waste as little film as possible

    Take utmost pride in providing the cleanest, most efficient installation possible

    Explain film care instructions and obtain signature on all required forms

    Call the office with any questions; and when leaving one job and going to the next

    Complete paperwork for customers; acquire necessary signatures; collect payment; submit to office promptly each day

    ALWAYS portray company in a positive manor to customer and co-workers

    Maintain professional and polite communication and relationship with the customer

    Maintain accurate daily inventory of film and supplies

    Participate in company formal inventory processes

    Maintain the company van supplies, cleanliness, and maintenance.

    Clean out vehicle at end of each day

    Monthly vehicle maintenance

    Wash and vacuum vehicle the 1st of each month;

    Oil changes every 5,000 miles; rotating tires every 5,000 miles; notify office immediately of any noise, or possible vehicle issue

    Maintain a clean and efficient shop and warehouse area

    Recycle when possible and place in recycle dumpster behind office (endcaps, boxes, film cores, paper, plastic and glass.

    During slow periods when requested: distributing flyers, office maintenance, sales estimates, or other duties as assigned

    Monitor and communicate with office on product, department supplies, and office supplies needed; need one-week advanced notice to be sure products are delivered

    Complete pay sheets daily and send to Operations Manager

    Document any personnel incidents and discuss with HR

    Assist with Special Projects as required

    Minimum Requirements:

    Strong verbal and written communication skills

    Strong interpersonal and customer service skills required

    Ability to multitask, work under pressure and meet deadlines required.

    This position requires the ability to lift 70-150 pounds, and be able to bend, stretch, and climb ladders without back restrictions.

    Valid U.S. driver’s license

    Clean driving record

    No criminal record

    Willingness to train inexperienced employees

    4 years or more in flat glass window film installation

    The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties required by leadership.