Job Description

• Create engaging, educational, and memorable guest experiences
• Assist in the achievement of financial goals including:
  • Tasting Room wine sales
  • Tasting Room food sales, executing an elevated food and wine experience
  • Wine Insider sign-up goals
• Perform monitoring and stocking duties as assigned
• Maintain a clean and organized work environment, including:
  • Tasting Room – ensure all bar areas are free of unnecessary POS materials, flyers, etc.
  • Dining Area – keep the space clean, stocked, and ready for service
  • Patios – ensure common areas and office spaces are tidy and well-organized
  • Wine Storage – monitor inventory levels and notify a supervisor or manager of any shortages
• Address guest concerns and complaints using good judgment and tact. Elevate complaints to management when necessary
• At the end of shift/service, complete the following:
  • Process all guest checks
  • Allocate pooled gratuities to the Gratuity Report
  • Clean and reset the dining room
  • Complete all closing side work
• Continuously educate yourself on new Lewis wine releases, as well as viticulture and winemaking technique
• Attend all monthly and weekly Tasting Room meetings

Qualifications

• Previous experience in a restaurant or hospitality environment is preferred but not required
• 2 years of retail sales experience preferred
• Must possess a passion for wine and the wine industry
• Availability to work flexible hours, including weekends, holidays, and evening shifts
• A thorough understanding of wine and food pairings, including origins, preparation/production methods, and the ability to explain why certain wines pair well with set food items
• Excellent communication skills and ability to relate to people at all levels
• Willingness to learn and work in a fast-paced environment
• Ability to follow instructions and work independently or as part of a team
• Strong organizational and time management skills
• High school diploma or equivalent is a plus

Pay Range: $22.00 - $24.00 an hour, and will be included in the tip pool. Final compensation will be dependent upon skills and experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: * 24/7 online physician consultations * virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

As part of The Wonderful Wines portfolio—alongside JUSTIN Vineyards & Winery and Landmark Vineyards—Lewis Cellars is a luxury Napa Valley winery specializing in bold, opulent reds and seductive Chardonnays. The winery emphasizes the importance of the journey from grape to glass, crafting world-class wines that are unmistakably Lewis. Offering more than 30 years of excellence, Lewis Cellars captures the attention of in-the-know wine connoisseurs, having been named Wine Spectator’s Wine of the Year in 2016 for its Cabernet Sauvignon. Discover Lewis at its new Napa Valley estate, opening soon in the historic Stags Leap District on the Silverado Trail, offering sweeping views and a singular, lavish tasting experience. Lewis wines can also be found at LewisCellars.com or through select retailers, fine wine shops, and restaurants. Lewis Insiders are the first to receive access and updates about the latest releases and estate events. To learn more or become an Insider, visit LewisCellars.com, LewisInsiders.com or explore our Corporate Social Responsibility work at csr.wonderful.com/.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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