Job Description
The Wine Store Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and making suggestions. Reports to the Beverage Managers.
- Provides prompt, efficient and friendly guest service
- Educates guests about Italian Wines, beer and beverages sold at Eataly
- Receives and stocks wine and wine store merchandise, may review invoices
- Rotates, faces and replenishes merchandise
- Executes La Scuola Sip & Savor wine classes under the direction of the Beverage Director
- Sets up for each class including rolling silverware, setting places and gathering materials
- Checks in guests and introduces classes
- Opens wine and pours for guests
- Describes flavor profile, pairing detail and winery information
- Breaks down after each class
- Performs other duties as required or assigned