Wingstop Cashier Cook Shift Leader Assistant General Manager

Irv Wings Llc

Wingstop Cashier Cook Shift Leader Assistant General Manager

Staten Island, NY
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Free uniforms

    We are not in the wing business. We are in the flavor business. It has been our mission to serve the world flavor since we first opened shop in '94, and we are just getting started. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it is more than a meal, it is a flavor experience.

    We are hiring for the below positions:

    Cook/Prep

    Cashiers

    Shift Leader

    Assistant General Manager

    We are hiring for the following locations:

    10303

    10306

    10309

    COOK/PREP PRIMARY DUTIES may include but not limited to:

    Quickly scan and comprehend the order tickets and abbreviations.

    Use good judgment to know when Wings are “perfectly” done (timers and basket positions).

    Filter and freshen the fryer shortening daily.

    Practice safe, clean, & sanitary cooking procedures in accordance with Wingstop Restaurants, Inc., and local & state health regulations.

    Sauce and garnish the Bone-in Wings, Boneless Wings and Strips.

    Prepare all side items such as fries.

    Properly package the wings into the final container.

    Provide a nice presentation of wings in the packaging.

    Know, thoroughly understand, and execute ongoing cleaning procedures for their position and shift.

    Assist in unloading delivery boxes. Must be able to lift 60 lbs.

    Assist in keeping kitchen clean throughout the shift.

    Clean as you go, during down times, when requested by manager on duty, and/or closing times.

    Assist other employees as needed.

    Ensure that each guest has a positive, long-lasting impression of the Wingstop experience.

    CASHIER PRIMARY DUTIES may include but not limited to:

    Ensure that each guest has a positive, long-lasting impression of the Wingstop experience

    Ensure that safe handling procedures are always followed

    Immediately notify the Manager on Duty of all safety, sanitation, or employee issues

    Up-to-date knowledge of all product and procedural changes

    Direct all guest complaints to the Manager on Duty

    Open and/or close the Restaurant

    Assist all other positions when necessary

    Greet all guests in a timely manner (3-5 seconds)

    Handle all orders and inquires

    Properly ring in all sales through the POS/register system

    Ask for add-on sales

    Collect payment

    Follow safe and proper cash handling procedures

    Resolve low level guest issues with efficiency and a good attitude

    Keep the counter clean and stocked

    Clean the tables, chairs, doors, windows, and dining room floor

    Maintain front trash can; clean exterior and empty trash cans

    Maintain bathrooms; clean and stock

    Restock front beverage cooler

    Assist kitchen staff

    Cross train in other positions and functions of restaurant

    Ability to thoroughly understand and follow instructions in how to use chemical cleaning products properly and safely

    Ability to work independently or minimum supervision

    Complete any other task when asked by a supervisor or manager

    Brings issues or concerns to the attention of the supervisor; is willing to ask for help.

    Identifies and introduces new ideas and solutions to create efficiency in the operation.

    Always represents the brand and department in a professional and polished manner.

    Shift Lead Responsibility:

    What does a Shift Leader do? Shift Leaders serve an important role in shift-based industries like hospitality, food service and retail where they uphold employees to consistent standards of behavior. Their role is to provide managerial support when the Store Manager or other business leader isn’t available on-site. Shift Leaders often share some of the same responsibilities as other employees on their team, plus additional responsibilities like opening or closing the workplace, delegating tasks and signing off on assignments. Shift Managers resolve problems with customers, help employees on the shift troubleshoot problems and document issues to report back to upper management. Shift Leader skills and qualifications A Shift Leader uses a variety of soft skills and technical abilities to manage teams of employees. These skills and aptitudes often include:

    Excellent communication and interpersonal skills

    Leadership skills like decision-making, motivation and goal-setting

    Strong problem-solving skills

    Exceptional organization and time management abilities

    Conflict resolution skills

    Customer service skills

    Ability to work as part of a team and collaborate effectively

    Understanding of relevant health and safety regulations

    Comfortable with workplace technology like registers, scheduling software, inventory management software

    Basic math skills