The Role: As a Wireless Sales Consultant, you will be the first point of contact with our customers, and you will build strong customer relationships that are based on authentic, ongoing engagement. You’ll be instrumental in helping increase overall store sales. Wireless Sales Consultants excel at selling products and services, working closely with other sales team members. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Then, armed with the right tools and knowledge, they create ease and add value to the wireless sales experience, ensuring customers’ end-to-end needs are met. As a trusted advisor and partner, Wireless Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.
The Wireless Sales Consultant engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. They’ll sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.
The Responsibilities:
Meet sales goals by selling our products and services to new and existing customers
Effectively present products and services to and develop relationships with potential clients.
Handle all administrative aspects of the sale, including but not limited to: completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing the completed orders
Stay up to date with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development
Know the market by keeping up with competitive offers and be able to provide market feedback to the Sales Manager regarding local competition and product/service needs
The Requirements:
An awesome, positive, can-do attitude, highly motivated, results-driven personality (yeah, that’s a lot)
Superior customer service skills and the ability to understand and implement our sales process of a needs-based approach
Strong verbal, written, presentation, and interpersonal communication skills
Very organized with the ability to multi-task
Must be able to work the varied hours of retail to include: evenings, weekends, and holidays
The Benefits:
Base Salary + Commission & Bonus Structure
Employee Referral Program
Employee In-Store Discounts