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Host/Hostess

Witham Family Hotels

Host/Hostess

Bar Harbor, ME
Full Time
Paid
  • Responsibilities

    Enjoy Coastal Elegance: Join Us as an Outdoor Terrace Grille Host in Bar Harbor, Maine!

    Ready to begin a delightful career by the serene shores of Bar Harbor? We're seeking a warm and personable Outdoor Terrace Grille Host to join our team at a picturesque waterfront resort. Your hospitality will be crucial in providing memorable dining experiences for our guests.

    As an Outdoor Terrace Grille Host, you will greet and seat guests, manage walk-in reservations, and ensure a welcoming and enjoyable atmosphere. Your role will be pivotal in creating a pleasant and efficient dining environment.

    We are a family-owned independent hotel, committed to providing a comfortable and welcoming haven for our guests. Recognized as one of the Best Places to Work, we foster an inclusive workplace.

    You will be spreading joy on a full-time seasonal basis from Spring to Fall. Weekends, nights, and holidays are a must.

    Why you want to work with us:

    • Work in the serene ambiance of Bar Harbor, offering a peaceful retreat for both guests and team members.
    • Join a collaborative team that values teamwork and ensures your success in this essential role.
    • Explore opportunities for career advancement within our expanding hotel family.

    What you may not know is that we also have amazing benefits and perks:

    • Paid Personal Leave (PPL): Earn 1 hour of paid personal leave for every 40 hours worked during the calendar year.
    • Teladoc Virtual Care: Talk to a doctor, therapist, or medical expert by phone or video for only $25 monthly, with $0 copay and free access for spouse/dependents.
    • Dental Insurance: Enjoy up to 4 cleanings a year with our dental plan, where we cover 80% of the cost.
    • End of Season Bonus
    • Heating savings program : Save on heating oil and propane through our partnership with Irving and Dead River.
    • Core Values Program: Earn points for branded swag!
    • Referral Bonus: Earn up to $1,000 per new full-time employee you refer.
    • Discounts: Enjoy discounts on hotel stays, dining, and spa services.
    • Employee Recognition Programs
    • Employee Assistance Program (EAP): Free and anonymous experienced counseling.
    • Employee Relief Fund: Financial support for unexpected situations, funded mostly by our awesome teammates!
    • Annual Flu Shot Clinic
    • Witham Family Hotels Gala: An annual event recognizing YOU!

    Responsibilities:

    • Greet guests warmly and manage seating arrangements.
    • Handle walk-ins reservations and wait times efficiently.
    • Ensure the dining area is clean and presentable.
    • Assist with coordinating table service.
    • Address guest inquiries and needs promptly.
    • Provide a friendly and welcoming environment for guests.

    Requirements and Skills:

    • Proven experience in a similar role, preferably in a hospitality or dining environment.
    • Excellent communication and customer service skills.
    • Strong organizational abilities and attention to detail.
    • Ability to work under pressure in a fast-paced setting.
    • High school diploma or equivalent.

    Physical Demands:

    • Prolonged periods of standing and walking.
    • Must be able to lift up to 30 pounds at times.
    • Must be able to work early mornings, late nights, and unpredictable hours, including weekends and holidays.

    Performance Measurement:

    • 90-day performance review, annual performance review, attendance, productivity, feedback from others, Guest Response scores, etc.

    If you have a passion for hospitality, client satisfaction, and creating enjoyable experiences, we invite you to be a key player in our dining retreat! Apply Now and Let Your Hosting Talents Shine by the Waterfront!