Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Agency Support Staff

Woolever Insurance Agency in Delaware, Ohio is seeking an ambitious individual as customer support staff to assist with day-to-day operations of the business. An award-winning agency based in Delaware, Ohio specializing in Auto, Home, Life and Commercial insurance. The hourly range is based on experience plus bonus opportunities!

Job Responsibilities

• Receive Phone Calls and Office Visitors

• Review and Process Client Changes, Additions, Revisions, Cancelations, Payments

• Proactively Schedule Annual Professional Insurance Reviews

• Keep Record of Customer Interactions, Transactions, Inquiries, and Comments

• Administer and Adhere to Agency Practices and Procedures

• Quote preparation and gathering information for final review

• Maintain Agency Database & Assist in Marketing Campaigns

Job Qualifications, Skills, and Abilities

• Must have Property and Casualty insurance license or willing to obtain

• Must be detail oriented and able to organize, prioritize, and multi-task

• Demonstrates Professional Demeanor

• Excellent Phone Communication Skills Required

• Manage Agency Correspondence Including Email, Fax, and Mail

• Previous Customer Service Experience Required

• Must have solid PC Skills, Basic Math Skills, and Strong Analytical Capability

• Working Knowledge of Microsoft Applications (Word, Outlook, Excel & PowerPoint)

• Must be comfortable with web-based software applications