Job Description
Requirements:
● Workday certification. (HCM Core) not Workday Pro certification but Workday Partner Certification is required.
● Minimum 1-2 years of system support experience for Workday after go-live.
● BS or higher in Computer Science or related field from an accredited college.
● Perform Workday functional and technical system activities - business process configuration; security fundamentals, calculated fields, report writer, integrations, EIBs and Workday Studio.
● Expertise in the full range of Workday proprietary tools (Report Writer, Calculated Fields, EIB, Workday Studio, and Business Process Configuration)
● Strong analytical, troubleshooting and problem resolution skills
● Work directly with HR, Payroll and IT partners to confirm requirements, identify gaps and risks, suggest alternatives, advice on best practices, facilitate discussions and ultimately drive requirements to sign-off
● Excellent verbal, written, interpersonal and presentation skills.
● Diagnose and resolve user problems and educate users on resolutions promptly.
● Ability to understand and identify business needs and translate those to a technical solution.
● Required to be on-call for support issues during non-business hours on a need basis
Qualifications
● Workday certification (Talent and Performance)
● Ulti Pro experience
● Workday **** Studio Experience is preferred.
● BIRT Experience is preferred.
● Ability to create Custom Workday reports based on User needs is preferred.
● Communicate professionally and effectively with clients at all levels. Explain technical details in a plain, clear and simple manner.
● Strong technical oral and written communications skills with proficiency of creating and developing software design and also prepare technical documentation to engineers.
● Excellent communication skills both written and oral, interpersonal, organizational skills, and problem solving ability to work with non-technical end users on complex issues.
● Ability to take ownership of and follow through on client issues until resolution is achieved.
● Ability to collaborate globally and work cross-functionally with other teams.
● Ability to work independently and collaboratively to resolve client issues without detailed supervision in a fast-paced, dynamic environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.