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Material Handler

Arc of Monroe

Material Handler

Rochester, NY
Full Time
Paid
  • Responsibilities

    Works with Sr. Director to determine strategies and tactics for effective and efficient program operations. Provides oversight to Residential Managers in a supportive and positive fashion by planning, coordinating, supporting and promoting a high quality atmosphere of individual choice. Maintains regulatory and Quality Assurance (QA) standards.

     

    Responsibilities include, but not limited to:

     

    *Ensures an organizational structure that supports the retention and development of staff to deliver a high level of services, as well as offer career development for high performers/ high potentials

    *Ensures the priorities and structure of the department align with the priorities of the broader organization

    *Holds first-line supervisors accountable for managerial work – quality of selection decisions, frequency and quality of performance feedback, and skill at producing results through a team

    *Manages employee performance by establishing clear goals and expectations, tracking progress against the goals, ensuring timely feedback and addressing performance problems and issues promptly

    *Assists managers in developing or maintaining the skills necessary to drive high employee performance. Ensures an effective learning environment by coaching employees, orchestrating learning opportunities, and providing relevant, high-impact feedback

    *Monitors budgets, approves purchase requests, and approves expenses that fall within approval parameters, to ensure appropriate utilization of resources

    *Monitors and evaluates current and future trends and needs. Recommends program changes that ensures services are adaptable to changing demographics and needs of individuals, as well as changing funder requirements

    *Mediates employee/family/individual issues

    *Ensures implementation of all regulatory compliance systems necessary to assure agency policies and procedures such as: event reporting system, physical plant safety, etc. are met

    *Provides coverage to residences when there is a Residential Manager vacancy

     

    Required Skills

    • Demonstrated ability to lead others and take initiative.

    • Excellent organizational and administrative skills.

    • Staff and Consumer focus with sensitivity, objectivity and tact.

    • Positive attitude

    • Ability to work in a diverse and changing 24/7 environment

    • Excellent communication skills both verbal and written.

    • Ability to demonstrate a high level of integrity, strong interpersonal skills, the ability to build consensus, and put a strong emphasis on personal responsibility and accountability.

    • Ability to anticipate the implications and consequences of situations and take appropriate actions to be prepared for possible contingencies.

    • Ability to develop and maintain positive and effective working relationships with employees; Board; funding and regulatory agencies; culturally diverse individuals and their families; referral and service providers; neighbors and the general public.

    • Ability to develop and retain talented individuals; create a learning environment that ensures staff realize their highest potential.

    • Ability to design and deliver a responsive organizational structure that enables the movement of people and resources quickly to meet identified service gaps.

    • Provides administrative on-call support via cellphone. Provides support to Level 2 On-Call System including acting as Level 2 contact person

     

    Required Experience

    MINIMUM EDUCATION & EXPERIENCE

    Bachelor’s degree in human services field plus three (3) years of experience managing managers.  QIDP required

    • Valid NYS Driver's License. Availability of insured personal vehicle to transport self and/or individuals as necessary.
  • Qualifications
    • Demonstrated ability to lead others and take initiative.

    • Excellent organizational and administrative skills.

    • Staff and Consumer focus with sensitivity, objectivity and tact.

    • Positive attitude

    • Ability to work in a diverse and changing 24/7 environment

    • Excellent communication skills both verbal and written.

    • Ability to demonstrate a high level of integrity, strong interpersonal skills, the ability to build consensus, and put a strong emphasis on personal responsibility and accountability.

    • Ability to anticipate the implications and consequences of situations and take appropriate actions to be prepared for possible contingencies.

    • Ability to develop and maintain positive and effective working relationships with employees; Board; funding and regulatory agencies; culturally diverse individuals and their families; referral and service providers; neighbors and the general public.

    • Ability to develop and retain talented individuals; create a learning environment that ensures staff realize their highest potential.

    • Ability to design and deliver a responsive organizational structure that enables the movement of people and resources quickly to meet identified service gaps.

    • Provides administrative on-call support via cellphone. Provides support to Level 2 On-Call System including acting as Level 2 contact person