Job Description

MARKETING COORDINATOR

JOB DESCRIPTION

The main responsibilities of the In House Marketer is to deliver concierge type service in addition to generate interest scheduling an update of Wyndham and Worldmark brands to our vacation owners, guests and renters checking into the resort.

Marketers occupy a desk inside of the resort and invite people who meet pre-determined qualification criteria to tour the resort in exchange for a gift.

Compensation plans are based around a base salary plus weekly commissions, and a monthly volume bonus.

Successful Marketers make $125K + per yr.!!!

Each week they work five and then have two consecutive days off (weekends are the busiest so most everyone is scheduled).

All of our employees are full time and qualify for full benefits including medical, dental, vision, and participation in our 401k (6% match).

A few common characteristics of our most successful Marketers are ambition, professionalism, and enthusiasm along with desire to make money while having fun!

BENEFITS INCLUDE-

· Full Time employment (not seasonal or temp)

· Great Income Potential (Salary plus Commission)

· Full benefits after 30 days- Medical, Dental, & Vision

· 401K program: 6% match $ and 100% vested after 1 year, plus the option to buy company stock at discounted prices.

QUALIFICATIONS-

• Prior customer service or sales experience is welcomed but not mandatory
• Must have desire and passion to make money
• Willingness to train and learn new techniques
• Must have excellent communication and listening skills
• Positive attitude, outgoing personality and strong work ethic

MINIMUM QUALIFICATIONS REQUIRED:

• Ability to act fairly with fellow teammates
• Energetic, outgoing and courteous personality
• Basic computer skills
• Must have good phone skills
• Must be able to work a flexible schedule
• Previous customer service skills with the ability to service both internal and external customers
• Proficiency in Word and Excel
• Clear, concise written and verbal communication skills
• Ability to work independently without supervision. Self-motivated
• Decision making skills
• High school diploma or equivalent (GED)

PREFERRED QUALIFICATIONS:

• In-house marketing experience and/or OPC/CMP experience
• Sales/marketing experience
• Must be organized and have basic computer skills
• CRS and mainframe knowledge
• Honesty, integrity, and fairness is essential
• Knowledge of the In-House systems and department flow
• Ability to write an organized and articulate daily shift report
• Coaching and mentoring skills

The candidate will greet all resort guests staying at the Resort and pitch them for an update. Additional responsibilities include - providing excellent customer service and thorough knowledge of resort amenities and area entertainment offerings. Phone follow-up is required to chase any guests not booked for a sales update. Must be able to work morning and evening shifts, including holidays and weekends.

Description of Duties:

• Greet guests at the In house check in area and pair them up with their Sales Representative.
• Assist with daily functions to run the department efficiently.
• Create and ensure follow-up calls are being continuously made for the Daily "Missed List"
• Chase down "No Contact" and "Refused Tour" opportunities
• Maintain accurate records (daily penetration, tour manifest, master)
• Assist guests with direction and information of local attractions
• Keep in constant communication with tour reception and welcome center
• Answer phones and direct calls to the appropriate departments
• Other duties as required
• Continue the general order after day manager leaves

A World of Inclusion Hospitality is at the heart of all we do at Travel + Leisure.

A PLACE FOR EVERYONE

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Company Description

Wyndham Destinations is a part of Travel + Leisure Co., the world’s leading membership and leisure travel company with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travelers a way to turn vacation inspiration into exceptional experiences through travel booking platforms, subscription travel clubs and branded consumer products, all inspired by top online and print travel content. At Travel + Leisure Co., our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.