AFC Urgent Care in Ladera Ranch is seeking
X-Ray Technician and Back and Front office Medical Assistant.
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers’ compensation and occupational medicine patients
Determine, collect and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Maintain office supplies
Observe safety and security procedures; promote a safe and pleasant work environment
Report potentially unsafe conditions to management
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.
Explain prescribed procedures and treatments to patients.
Prepare equipment and aid physician during treatment and examination of patient.
Ensure all ordered tests are performed accurately and in a timely manner.
Administer prescribed medications and treatments in accordance with approved nursing techniques.
Maintain awareness of comfort and needs of the patient.
Properly start lab equipment daily; Perform maintenance on equipment as scheduled.
Maintain daily log; document all requests and results of lab work accurately.
Draw blood from patient’s finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples.
Perform laboratory tests according to written instructions.
Perform daily quality control and cleaning procedures according to guidelines.
Order and stock supplies weekly.
Respond to all lab messages and call back requests; share responsibility of call back sheets.
Utilize lab software, as well as any lab equipment according to the proper procedure and instruction.
Collect specimen from the patient utilizing the approved equipment, sequence and procedure.
Observe patient, record significant conditions and reactions, and notify supervisor or physician of patient’s condition and reaction to drugs, treatments, and significant incidents.
Respond to life saving situations based upon nursing standards, policies, procedures, and protocol.
Perform all drug screening procedures in accordance with established rules and regulations.
Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques.
Conduct physician referrals as well as service pre-certifications on an as needed basis.
Document nursing history and physical assessment of patients.
Rotate among various clinical services such as lab, nursing and x-ray.
Prepare rooms; sterilize instruments, equipment, and supplies for procedures.
Ensure work area is neat and clean, fully stocked and all laundry items have been laundered and put away.
Manage difficult and emotional customer situations.
Demonstrate accuracy and thoroughness.
Maintain complete and accurate documentation.
Observe safety and security procedures; promote a safe and pleasant work environment.
Report potentially unsafe conditions to management.
Respond to all patient messages; documenting conversations in electronic medical records system, assist with any patient discharging duties and share responsibility of call back sheets.
Regular attendance to ensure efficient clinic operations.
Other duties and responsibilities as assigned.
Education and Experience
Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.