Job Description

X-ray Technician – Urgent Care, Pleasanton, CA

Are you passionate about providing outstanding, empathetic patient care? Do you desire to work with a highly accountable team that prioritizes patients and each other?

Here’s your opportunity to work at a brand new, state-of-the-art medical clinic staffed by experienced providers and well-trained center management.

We are seeking an X-ray Technician who is highly motivated, well-organized, and exceptionally detail-oriented to join our team at our urgent care center in Pleasanton, CA. You must be a team player with outstanding customer service skills. We are interested in people who wish to build a future with our medical center. A willingness to help with other clinic tasks when X-ray volumes are low is a plus.

Currently looking for a part-time / on-call X-ray Tech with the potential to increase to full-time.

The Company

American Family Care® (AFC) pioneered the concept of non-emergency room urgent care. Founded by Dr. Bruce Irwin in 1982, AFC now goes beyond broken bones, offering everything from flu shots to occupational medicine. We’re dedicated to quality care and patient satisfaction so that people can live life uninterrupted.

Inc. Magazine has ranked AFC as one of the fastest-growing companies in the U.S. We’re proud to serve more than three million patients each year, and with over 200 clinics nationwide, we can offer accessible care close to home.

In support of our rapid nationwide growth, we have recently opened a new urgent care facility in Pleasanton, California. We are seeking exceptional applicants to be part of our founding team. You will be assisting patients directly with their injuries and ensuring they feel comfortable throughout their visit.

What you can expect from AFC

· Competitive compensation, incentive bonus program

· Health benefits (medical, dental, vision)

· 401k plan

· Disability and Life Insurance

· PTO (Paid Vacation)

· Selected Paid Federal Holiday

· Joining a team at a time of growth and transformation

· Having a positive impact on our community

· A supportive and professional work environment

· We aim for a pleasant, synergetic, and transparent office culture where our providers and management believe that if our staff are happy, our patients will have a great experience as well

Responsibilities

· Provide outstanding, empathetic, patient-centric care

· Produce high-quality patient X-ray films by applying knowledge of X-ray developing techniques and related medical procedures

· X-ray calibrations

· Assist patients in and out of examination and/or X-ray rooms in an efficient manner

· Position patients for X-ray procedures on X-ray table by physically lifting and placing patients on the table with co-worker assistance as required

· Maintain, monitor, and order X-ray/medical supplies as needed

· Perform treatment room maintenance after each patient to include:

Disposing of medical waste as required by OSHA

Sterilizing instruments

Cleaning and sanitizing equipment

Changing table paper and pillowcases

Providing clean gowns for patients

Placing used gowns in the appropriate container for laundering

· Schedule routine maintenance for X-ray developer on a regular basis

· Provide copies of X-rays with appropriate documentation to insurance companies and attorneys as requested

· Report equipment malfunctions to center management

· Maintain daily record of completed X-rays, and record in appropriate patient charts

· Arrange diagnostic tests with other Physicians or Radiologists as requested

· Attend all required training seminars and staff meetings as required

· Stock exam rooms and maintain supplies

· Support and perform other routine medical procedures and assist the Back Office team.

· Cross trained to perform Front Office duties

Authorizations

Check in/out

Greeting patients

Answering phone calls as needed

· Be flexible in taking on other duties as assigned by Center Administrator or Physicians

Minimum Qualifications

· High school diploma or equivalent

· Preeminent customer service (people-facing and empathy) skills

· Well-developed time management and organizational skills, ability to prioritize assignments and work

· Office computer skills

· Current licensure by the state in which employed, if state offers a licensing certification program

· Current registration and certification with The American Registry of Radiologic Technologists (AART), or equivalent Radiologic Technology credentialing agency

Ideal Qualifications

· Exceptional listening, interpersonal, and empathy skills

· Unparalleled approach to customer care that results in consistently high levels of patient satisfaction, word-of-mouth referrals, and return visits over time

· Ability to participate in a positive work environment for all staff

· Community, family, or professional ties to the East Bay (or at least a desire to become a valued member of the community)

Center hours will be Mon-Fri 8 am-8 pm, and Sat-Sun 8 am-5 pm. We are an Equal Opportunity Employer.