Under the direction of the Senior Program Director, the Swim Director is responsible for providing Cause-Driven management and operations to the Aquatic and Youth and Family Experience including aquatic programming, family programming, site operations, and a leadership role in the annual support campaign. Day to day operations include associate supervision, fiscal control, program development, program area facility management/maintenance, program optimization/fulfillment, and volunteer development. The Swim Director is also responsible for hiring, training, supervising, and leading their staff team in superior levels of member service and engagement.
ESSENTIAL FUNCTIONS:
- Directs and supervises program activities to meet the needs of the community and fulfill YCM objectives. Establishes new program activities and expands program within the community in accordance with strategic and operating plans. Develops and maintains collaborative relationships with community organizations.
- Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed within swim and program departments. Reviews and evaluates associate performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.
- Ability to perform all functions as those they supervise and maintain qualifications and certifications of Lifeguard II and Swim Instructor. Trainer level certifications in lifeguarding and swim instruction will be required within 120 days of employment.
- Monitors daily pool operations to adhere to all state, local and Y health and safety regulations and maintains accurate records of pool chemical levels and facility maintenance.
- Conducts lifeguarding, swim instruction, First Aid and CPR trainings.
- Creates and schedules swim lessons, water fitness classes and pool rentals.
- Oversees the swim team operations and initiatives.
- Plans, develops and implements youth and family development programs within Association guidelines and Strategic Plan.
- Develops, produces and distributes program information necessary to promote assigned programs in accordance with association marketing plans.
- Effectively coordinate facility usage for assigned programs and activities.
- Create and implement age appropriate activities that drive member retention and engagement.
- Foster an environment that is positive and motivating to children and peers.
- Ensure high quality programs through innovative program development, participant/member feedback and program surveys. Monitors and evaluates the effectiveness of and participation in programs.
- Develops and monitors aquatic and program budgets to meet fiscal objectives.
- Models relationship-building skills (including Listen First) in all interactions. Responds to
all member and community inquiries and complaints in timely manner.
- Maintain high quality standards adhering to or surpassing association standards, and care and maintenance of program facility and equipment.
- Plan, develop, direct and monitor an effective system of communication with program and management staff regarding progress, plans and problems.
- Provide leadership and support for center management team, annual support campaign, and volunteer committees/boards as assigned.
- Attend and actively participate in Swim & Family Product Team meetings and other meetings as assigned.
- Implement Association best practices and policies as it relates to operations including purchasing, payroll, reporting, business management, record keeping.
- Participate in successful annual support campaign and provide leadership to staff giving and engagement.
- Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the Central Maryland Y (CMY) Code of Conduct.
- All other duties as assigned.
- Assist in all other areas as assigned.
YMCA COMPETENCIES (TEAM LEADER):
_Mission Advancement: _Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
_Operational Effectiveness: _Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
PHYSICAL DEMANDS:
- Ability to pass lifeguard water test.
- Ability to physically obtain and maintain required certifications.
- Must be able to remain alert.
- Must be able to stand or sit for long periods of time.
- Adequate ability to hear noises and distinguish distress signals.
- Ability to continuously scan all areas of the pool with clear vision.
- Ability to perform strenuous physical tasks necessary for a water rescue.
- Ability to walk, stand, kneel, stoop, push, and lift up to 100 pounds.
- Ability to perform duties inside and outside (environments include humidity, head, cold, and inclement weather conditions).
- Ability to maintain continuous operations requiring attention to detail and multi-tasking.
- Will be exposed to cleaning supplies.
_An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position. They may include a background check, drug test, driver’s license record, CPS, and/or Criminal Background check. _
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Additional driver’s license check, CPS, Criminal Background check, alcohol and/or drug testing may be required to be processed in the future in order to meet and maintain the minimum requirements of this position.
Required Skills
- Certifications: CPR for the Professional Rescuer, AED, First Aid, YMCA Lifeguarding or Red Cross Lifeguarding (instructor level preferred). If Red Cross certified, must have YMCA Lifeguard Certification within 60 days of hire – the CMY will provide crossover course.
- Required to have trainer certifications in CPR, AED, O2, Lifeguard Instructor and Swim Instructor within 120 days of hire.
- Maintain all required certifications and ability to maintain certification-level of physical and mental readiness.
- Must demonstrate lifeguard skills in accordance with YMCA standards.
- Flexible Schedule, days, nights and weekends – this position requires significant amount of evening and weekend attendance.
- Proficient computer skills.
- YMCA New Staff Orientation and 6 hours of child abuse prevention training.
Required Experience
- A Bachelors Degree in Sports Management/Recreation/Health Sciences or related field is preferred.
- At least 21 years or older.
- 3-5 years supervisory experience and 2 or more years in supervision of aquatic and/or program operations at a Y or similar fitness/youth development operation. Supervision of swim team operations preferred.