The Youth Coach is responsible for ensuring a positive customer experience. Youth Coaches are responsible for delivering great member service, Private Training & achieving Supplement revenue. Youth Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend on either Saturday, Sunday or a combination of both days.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics
Sell and Conduct Private & Small Group Training with Youth Members.
Assist youth members and encourage member involvement in private training.
Ensure accurate administration of client programs, including dotFIT programs, supplement purchases, measurement tracking and workout programs. Arrives on time, prepared and attentive for training appointments.
Assist in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
Sell training sessions. Execute an effective prospecting strategy, conducting guest tours, and responsible for completing sales of when needed through the Turn-Over process.
Responsible for achieving personal monthly revenue objectives set forth by the Company with regards to Private Coaching and Supplements; Achieve all minimum standards set forth (sessions, PT and supplement sales)
Perform “Starter Sessions” and prospecting activities
Member Experience
Focus on changing lives through Service, Science and Sales
Be a brand ambassador of UFC Gym and its “Train Different” philosophy
Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life
Conduct safe and effective private training sessions
Maintain the organization and neat presentation of the fitness floor and training spaces always
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
Multi-year experience instructing and working with youth and youth programs.
Ability to guide and educate Youth and parents on all related programs and expectations.
In depth knowledge of Private Training techniques from assessment to program design.
Possess a working knowledge of the dotFIT program and software.
Must be able to adjust and operate all Fitness Equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills.
Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude.
Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
Understands and follow oral and written instructions.
Communicates clearly and concisely.
Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
Experience operating office equipment such as computers, calculators, fax and photocopiers.
Must be computer proficient with basic skills in Word and Excel.
Ability to work, setup and execute successful weekends
Extroverted/Self motivator/Customer service minded
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.