Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Youth Programs Manager for Summer Camps, Birthday Parties, and Events
Job Title: Youth Programs Manager for Summer Camps, Birthday Parties, and Events
Location: SE Iowa Sports Center, Ottumwa, IA
Salary Range: $40,000 - $50,000 per year
Job Description: The SE Iowa Sports Center is seeking a dynamic and organized Youth Programs Manager to oversee our summer camps, birthday parties, and special events for youth. This role requires creativity, strong organizational skills, and the ability to manage multiple projects simultaneously.
Responsibilities:
Program Implementation and Coordination:
Develop, plan, and implement youth programs, including summer camps, birthday parties, and special events.
Coordinate with parents, vendors, and staff to ensure successful program delivery.
Create and manage budgets for all youth programs.
Recruit, train, and supervise program staff and volunteers.
Ensure safety protocols are followed and maintain high standards of program quality.
Promote programs through various marketing channels.
Evaluate program effectiveness and make improvements as needed
Budget Management:
Develop and manage program budgets, ensuring financial sustainability and efficient resource allocation.
Monitor program expenses, revenue generation, and cost control measures to meet financial targets and maximize profitability.
Identify opportunities for revenue growth through program expansion, partnership development, or sponsorship opportunities.
Staff Management and Training:
Recruit, train, and supervise program staff, including coaches, instructors, and support personnel.
Provide ongoing coaching and feedback to program staff, promoting professional development and a high standard of instruction.
Foster a positive and inclusive work environment, encouraging teamwork, collaboration, and effective communication.
Customer Relationship Management:
Ensure exceptional customer experiences by maintaining strong relationships with participants, parents, and stakeholders.
Respond promptly and professionally to customer inquiries, concerns, and feedback related to programs and activities.
Continuously seek opportunities to improve customer satisfaction and loyalty through program enhancements and personalized service.
Safety and Compliance:
Implement and enforce safety protocols, ensuring that all programs and activities adhere to facility and industry safety standards.
Stay updated on relevant regulations, certifications, and best practices related to camp program management and participant safety.
Reporting and Evaluation:
Generate regular reports on program performance, attendance, and financial metrics.
Conduct program evaluations and participant surveys to gather feedback and measure program effectiveness.
Use data-driven insights to inform decision-making, identify areas for improvement, and enhance program outcomes.
Qualifications:
Bachelor's degree in Sports Management, Recreation, or a related field (or equivalent work experience).
Proven experience (1-3 years) in program management, preferably in the sports or recreational industry.
Strong organizational and project management skills, with the ability to handle multiple programs simultaneously.
Excellent communication and interpersonal skills to effectively interact with staff, participants, parents, and stakeholders.
Knowledge of various sports and recreational activities, rules, and instructional techniques.
Budget management experience and financial acumen.
Proficiency in using computer software and systems for program management and reporting.