Position Summary: The Sr. Business Systems Administrator is responsible to have thorough knowledge and understanding of the organization’s data network and core processing system. This position delivers the highest level of platform support and critical application assistance. In addition, this position must create, uphold, and maintain a satisfactory environment of information technology regulatory compliance.

Essential Functions:

• Lead and maintain the organization's networks including, but not limited to, local area network, phone network, data transmission networks, and online security system.
• Lead planning and implementation changes to infrastructure with the goal of enhancing performance.
• Work closely with the Chief Technology Officer to monitor and maintain system security and implement security procedures, as appropriate.
• Serve as a member of the organization's IT Steering Committee and Change Advisory Board to champion new products and vendors through the Committee process, including Vendor Due Diligence and contract negotiations.
• Execute complicated storage and server data backup, data migration, security upgrades, and disaster recovery operations.
• Lead the configuration and maintenance of office and/or production software, adjunct support and/or utility software, i.e., virus malware protection office application suites and/or application software.
• Assist in retrieving data for audit and regulatory examinations.
• Provide technical guidance to Engineers, Administrators, and bank employees; investigate problems resulting from unusual causes or errors in program data.
• Manage the maintenance and upkeep of software and hardware of all computer equipment and printers. Monitor changes from vendors on software and hardware; notify users as appropriate.
• Communicate application problems, application updates, and procedure changes to bank personnel.
• Collaborate with vendors and other technical personnel problem resolution and achieve highest levels of system and infrastructure availability.
• Monitor the organization’s applications programs for proper use, potential efficiencies, and improved customer service.
• Develop rapport and manage business relationships with owners and decision makers through phone calls and onsite visits.
• Maintenance of the remote monitoring and management system; update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
• Document intricate procedures and maintenance for all computer systems and network infrastructure
• All other duties as assigned.

Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education, preferred.
• Knowledge and understanding of technology application support, production, and nonproduction environment.
• Experience with relational database, such as SQL.
• Experience with PowerShell scripting.
• Experience in banking or banking applications, preferred.
• Ability to handle high volume workload, prioritize and function effectively to meet deadlines in a fast-paced environment.
• Strong communication and organizational skills with focus on teamwork, cooperation, and technical leadership.
• Demonstrated ability to work well with people, both internally and with external customers and vendors.

Job Specifications:

Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.

Work Relationship: Daily and continuous contact with technology vendors and bank employees via phone, in-person, electronically, and through written communication. Must be able to communicate in a clear, concise, and pleasant manner.

Supervision: This position has no supervisory responsibilities.

Equal Opportunity Employer Veterans/Disabled