External Communications Intern (paid Summer internship) - rapidly growing, mission driven, fintech startup – Hybrid: Austin, TX or Burbank, CA
Zest AI has been perfecting AI for consumer lending decisions since 2009. Our mission is to make fair and transparent credit available to everyone and our AI-enabled software creates some of the most inclusive risk models in the industry. Our Model Management System helps lenders make better decisions and better loans — increasing revenue, reducing risk, and automating compliance — while expanding credit access to deserving people with no added risk!Zest AI is seeking an External Communications Intern to help us drive through our next phase of growth. Reporting to our Communications and Brand Manager, our External Communications Intern will be a hands-on learner who is passionate about Zest AI’s mission to expand access to credit and wants to grow in their storytelling abilities across different mediums. The keys to this role include a creative spark, project management skills, empathy, a love for writing, and a desire to learn. Here at Zest AI, we treat our interns just like any other member of the team, so this professional will have abundant opportunities to learn and contribute by working alongside us. In general, the work done by interns will have a direct and significant impact on the business, while providing plenty of opportunities to learn through considerable real-world experience.In this role you will:Help execute external communications tactics for company storylines, working with cross-functional internal teams and agency partnersHelp ensure all external communications ladder up to Zest AI’s broader narrativeDevelop relevant content for use in external and internal announcements, social media, and other company resourcesIdentify opportunities to leverage different voices across the organization for internal and external messages and develop the supporting materialsAct as an integral member of the communications team and support broader work in building and maintaining Zest AI’s reputation We are looking for:Someone pursuing a degree, or having just finished a degree, in Public Relations or another Communications field, English, Social Sciences, or BusinessExcellent written and verbal communication skillsBasic understanding of drafting press releases, pitching in the financial services media landscape, executive thought leadership, identifying tone and voice across different mediaStrong prioritization and time management skillsA desire to learn and tackle new projectsA willingness to speak up and identify areas of your own interest and where you want to grow in experienceA reliable internet connection and a dedicated home office space (for remote work)Located in the Austin, TX area and able to meet with communications colleagues twice weekly or in the Burbank, CA area to work from the office twice weekly Perks and benefits:All Zesty Interns experience:The opportunity to join a mission-focused companyPeople – the best part of ZestThe opportunity to develop and employ your skills in a dynamic, thriving, supportive, mission driven, environmentAdditionally, our Burbank, CA area, hybrid model Zesty Interns enjoy:Beautiful, modern, dog-friendly office with lounge areas, video games, and gigantic jigsaw puzzlesDaily catered lunches from LA’s best restaurants and a fully stocked kitchenComplimentary manicures, pedicures, and mindfulness sessionsCompany happy hours, social events, outings, and much more! Application response:We appreciate every application for our open roles and respond to each one. As we’re on winter break from mid-December through early January, we expect to respond to every application by the end of January.About Zest AI:Creating a diverse and inclusive culture where all are welcomed, valued, and empowered to achieve our full potential is important to who we are and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.Our core values are Communication, Collaboration, Bias for Action, Client-centricity, and Heart.Learn more at Zest.ai, follow us on LinkedIn, connect with us on Twitter @Zest_AI, or check out our Insights blog (https://www.zest.ai/cms/insights).