Job Description

Assist in the daily operations of the retail store and range. Provide superior customer service by assisting customers in the selection, demonstration and purchase of all facility products and services. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Primary Responsibilities: Understand and respond appropriately to basic Customer needs, Firearm Consultant and Cashiers inquiries. Assist in opening & closing of range/store. Ability to operate retail equipment -- cash registers, inventory scanners, telephones, and range equipment. Thorough knowledge of the facilities security policy and procedures. Ability to operate, demonstrate and explain merchandise -- Understand and be proficient in restricted and non-restricted sales, refunds/returns, use of the facilities • Stay current on product knowledge, general firearms laws and safety procedures. Understand and be proficient in firearms sales and forms as required by Federal and State and Local laws; Form 4473, Call procedures and Response Implications. Knowledge of gun rentals, range equipment. Knowledge of all rental firearms and the ability to demonstrate their operation to customers. Dress appropriately for position adhering to facility dress code/grooming.

We are looking for individuals that are Self-motivated with exceptional organizational skills. Great Customer Service, communication are a requirement. Must be able to multitask. Ability and willingness to work cooperatively with others and execute maintenance tasks. Knowledge of Microsoft Office products and telephone protocol. High degree of discretion dealing with confidential information.

Physical Job Requirements: Stand and/or sit continuously and perform job functions for a full shift with meal break. Additional duties may be assigned and this job description may change without notice at the discretion of management.