Casbah (casbah.kitchen) in the Shadyside neighborhood of Pittsburgh, PA is seeking experienced Bus People/Dinningroom Assistants.

With sunset hues and tables gathered close together, Casbah’s interior exudes warmth and charm. The restaurant attracts a wide audience, appealing to both young professionals and the young at heart. 

Though it is a local stop for regulars whom bartenders and servers greet by name, Casbah is also a destination for others from across the city and out of town. From the year-round garden patio to the dining room, from the cozy bar to the wine cellar, each visit can feel like a new and special experience.

Casbah is committed to providing a safe environment for our employees and guests.

The ideal candidate has a guest-first mentality and is highly skilled at managing guest satisfaction. Your demeanor is calm and friendly. You work well in a team-driven culture. Ideally, your potential for growth is considerable.

Positions:

• Bus Person/Dinningroom Assistant ($2.83/hour + tips | $17-$23/hour average)
• Server ($2.83/hour + tips | $34-$40/hour average)
  

Compensation:

• Medical, dental, and vision benefits are available as well as the option to enroll in Aflac insurance
• 401(k) Retirement Plan is available once eligibility requirements are met (employees are able to enroll in the program through Fidelity)
• Paid vacation and personal/sick days for full-time employees
• 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location
• 401(k) Retirement Plan
• Domestic Partner Benefits
• Voluntary Life, Disability, Accident, and Cancer Insurance Benefits
  

Other incentives:

• Training, Development, and Advancement Opportunities
• Flexible Schedules
• Restaurant Transfers
• Employee meals
• All restaurants are closed on Thanksgiving Day, Christmas Eve, Christmas Day, Easter Day (with possible additional holiday closures)
• Closed Sundays and Mondays
• Not open for lunch
  

Job Scope Bus Person/Dinningroom Assistant:

• Obtain service area assignment at the beginning of each shift. 
• Remove used tableware between courses and provide tableware for next course. 
• Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. to appropriate areas for washing. 
• Have good knowledge of restaurant’s table and seat numbers. 
• Check floor and clean as required. 
• Inspect assigned restroom and clean as needed. 
• Respond appropriately to guest requests. Communicate guest requests to Server as needed. 
• Communicate with server and host to assure efficient seating, table utilization, and customer service. 
• Assist servers and bartenders as needed; ie with food delivery, restocking, etc. 
• Maintain the floor, vestibule, and outside of the restaurant. 
• Maintain bus tubs, glass racks, and restock glasses. 
• Thank guests as they are leaving. 
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.  

Qualifications Bus Person/Dinningroom Assistant:

• No previous restaurant experience required. 
• Must be able to communicate with guests. 
• Be able to lift, reach, bend and stoop. 
• Be able to work in a standing position for long periods of time (up to 8 hours). 
  

Job Scope Server:

• Perform side work at the start and end of each shift as required by service station assignment. Checklists are provided.
• Maintain clean service areas.
• Accurately control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Possess adequate alcohol service knowledge; read and understand the company-provided alcohol service guidelines. Attend and satisfactorily pass testing for mandatory RAMP/TIPS certification within 90 days of employment.
• Welcome and greet guests. Make all guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about food, beverages, and other restaurant functions and services.
• Have or develop a knowledge of wines and be able to recommend, explain, etc to guests.
• Take food and beverage orders from guests, enter orders in point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable). Make sure all marketing material is in the check presenter.
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus person with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Maintain a clean uniform and apron. Uniform shirts and aprons will be provided by the company.
  

Qualifications Server:

• Be able to communicate with and understand our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
  

Qualities:

• Excellent communicator (able to give and receive feedback well)
• Polished and articulate
• Stays calm under pressure
• Leads by example
• Respectful of fellow employees
• Thrives well on a team
• Enjoys working in the hospitality industry
• Stable work history

COVID-19 Precautions:

• We comply with CDC, state, local, and department of health guidelines.
• All employees complete daily wellness questionnaires and temperature screening.
  

How to apply:

• Please submit your resume for consideration
• Please include your full name and current contact info (email + phone)
• Please include the best time and way to contact you
• Please submit 2 industry-related references from previous supervisors
• Verification of employment eligibility required (**18 years old and authorized to work in the US**)
• Willing to undergo a background check, in accordance with local law/regulations

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