Casbah (casbah.kitchen) located in the Shadyside neighborhood of Pittsburgh, PA is seeking experienced Hosts.

With sunset hues and tables gathered close together, Casbah’s interior exudes warmth and charm. The restaurant attracts a wide audience, appealing to both young professionals and the young at heart.

Though it is a local stop for regulars whom bartenders and servers greet by name, Casbah is also a destination for others from across the city and out of town. From the year-round garden patio to the dining room, from the cozy bar to the wine cellar, each visit can feel like a new and special experience.

Casbah is committed to providing a safe environment for our employees and guests.

The ideal candidate has a guest-first mentality and is highly skilled at managing guest satisfaction. Your demeanor is calm and friendly. You work well in a team-driven culture. Ideally, your potential for growth is considerable.

Position:

• Host (starting at $10/hour + tips | $17-$23/hour average)

Compensation:

• Medical, dental, and vision benefits are available as well as the option to enroll in Aflac insurance
• 401(k) Retirement Plan is available once eligibility requirements are met (employees are able to enroll in the program through Fidelity)
• Paid vacation and personal/sick days for full-time employees
• 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location
• 401(k) Retirement Plan
• Domestic Partner Benefits
• Voluntary Life, Disability, Accident, and Cancer Insurance Benefits
  

Other incentives:

• Training, Development, and Advancement Opportunities
• Flexible Schedules
• Restaurant Transfers
• Employee meals
• All restaurants are closed on Thanksgiving Day, Christmas Eve, Christmas Day, Easter Day (with possible additional holiday closures)
• Closed Sundays and Mondays
• Not open for lunch
  

Job Scope Host:

• Warmly and graciously greet all guests upon arrival. 
• Required to dress appropriately following established restaurant standards. 
• Take coats to coat check room, bring guests’ claim ticket, retrieve coats upon guests’ departure. 
• When possible, open the front door for guests entering or leaving the restaurant. 
• When immediate seating is limited, record guest names and number of people in party in OpenTable. 
• Provide guests with estimated waiting time. 
• Find guest through strong descriptive notes when tables become available. 
• Accommodate special seating requests for guests whenever possible. 
• Become fluent in the understanding of the restaurant’s table and seating numbers. 
• Seat guest guests based on guest preferences and balancing of customer flow in service stations. 
• Maintain clean menus, tables, floor and host stand. 
• Check the restaurant’s exterior every hour for debris. 
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness. 
• Relay messages to servers and bus persons as needed. 
• Thank guests as they leave and invite them to return.  

Qualifications Host:

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 8 hours) 
• Be able to communicate clearly and effectively with our guests
• Must have exceptional grooming habits
  

Qualities:

• Excellent communicator (able to give and receive feedback well)
• Polished and articulate
• Stays calm under pressure
• Leads by example
• Respectful of fellow employees
• Thrives well on a team
• Enjoys working in the hospitality industry
• Stable work history

COVID-19 Precautions:

• We comply with CDC, state, local, and department of health guidelines.
• All employees complete daily wellness questionnaires and temperature screening.
  

How to apply:

• Please submit your resume for consideration
• Please include your full name and current contact info (email + phone)
• Please include the best time and way to contact you
• Please submit 2 industry-related references from previous supervisors
• Verification of employment eligibility required (**18 years old and authorized to work in the US**)
• Willing to undergo a background check, in accordance with local law/regulations
  

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