About the Job:
The eCommerce Coordinator, Merchandising Operations, will play a central role in managing the operations tasks of all channels (Amazon, Walmart, Newegg, eBay, and our own websites). The Coordinator is responsible for Merchandising Operations such as creating images for all listings using photoshop and other image editing tools, adding and editing product listings across various eCommerce platforms through channel-specific datasheets, maintaining and updating product catalogs, updating pricing and inventory, and assisting in content creation as needed. They are responsible for assisting in product and pricing research for the creation of listings, as well as assisting in data-driven reporting across all eCommerce channels.
Attention to detail is critical for this position as well as the ability to focus on repetitive work. The ability to perform accurate data entry is essential. Studying and learning eCommerce marketplaces, digital marketing fundamentals, and data operations are critical to the success of this role. Gathering data from various platforms/sources, creating accurate reports, and distributing them to key stakeholders regularly will be a key function of this role.
The ideal candidate must be proficient in Photoshop and able to create new images and edit stock images quickly and efficiently.
This position reports to the Vice President of eCommerce.
Job Accountabilities
40% Third Party Marketplace (Amazon, Newegg, Walmart, eBay) Data Entry
25% Website(s) Channel Data Entry
25% Image creation and editing using Photoshop and other tools
5% eCommerce Channel Reporting
5% Administration
Responsibilities:
3rd Party Channel Data Entry (Amazon, Walmart, Newegg, eBay)
Learn and understand channel backend portals
Resolve issues by working with channel seller support teams (open tickets, provide relevant information, and follow up with support teams to resolve all issues)
List new products on different third-party marketplaces using bulk imports
Modify listings including product descriptions, upgrades, pricing, and inventory
Proactively detect catalog data record errors and maintain data integrity across channels and sync tools
Conduct catalog data verification against common entry errors
Track, record, and follow listing best practices across all channels
Study and learn marketplace rules and ensure our listings and accounts are in compliance
Website (s) Channel Data Entry
Learn and understand channel backend portals
Resolve issues by working with channel seller support teams (open tickets, provide relevant information, and follow up with support teams to resolve all issues)
List new products on the Company’s eCommerce site using bulk imports
Modify listings including product descriptions, upgrades, pricing, and inventory
Maintain accurate data entry records
Proactively detect inventory data record errors and maintain data integrity across databases
Conduct catalog data verification against common entry errors
Adhere to scheduled maintenance of the Company’s eCommerce site
Proactively provide ideas for improved data entry processes
Study and learn digital marketing fundamentals such as SEO, PPC, and content optimization
Image Creation
Use Adobe stock images to create high-quality product images for our catalog across all eCommerce platforms
Take high quality product images and edit them using photoshop and other image editing tools
Edit images proficiently and present unique ideas and concepts to Digital Merchandisers
eCommerce Channel Reporting
Perform data-driven reporting to support the monthly sales, advertising, compliance, and analytics reports
Generate weekly eCommerce Channel performance reports and distribute them to stakeholders
Complete additional reporting as directed by the Marketing, eCommerce, or Leadership teams
Administration
Work closely with cross-functional project teams to coordinate activities required to achieve business development initiatives
Maintain current knowledge of products and services to be able to accurately complete product listings and assigned research
Understand our business, our products and services, unique point of difference, marketing materials, and business jargon
Provide support for tasks related to the Company’s CRM (Salesforce)
Interface internally with various departments within the Company
Participate in Company or departmental meetings and projects, as requested
Attend ongoing product and job training including seminars, workshops, conferences, etc.
Provide support for additional tasks, as requested
Minimum Qualifications:
Bachelor’s degree (degree in progress acceptable)
Ability and interest in learning new eCommerce platforms, technologies, and processes
Exposure to selling and/or marketing B2B products and services
Proficiency in using Photoshop and other image editing tools and software
Proficient in Internet search techniques
Outstanding organizational abilities and ability to multitask
Self-starter with strong attention to detail
Positive attitude
Strive for continual improvement
Professional appearance and demeanor
Ability to exhibit accurate and detailed knowledge of the Company’s products and services
High level of proficiency in Microsoft products, particularly Microsoft Excel
Proficiency in Google products
Preferred Qualifications:
Experience with eCommerce and Third-Party Marketplace catalog management
Photoshop or equivalent experience (minimum 1 years experience, 2 or more preferred)
Bigcommerce or similar platform experience preferred
Familiarity with Project management concepts
Work Environment
Competitive salary, as well as employer, contributed health benefits
Unlimited paid time off
Marietta, GA office location
Access to a Company cell phone plan
A seat on an energetic team that collaborates and pushes each other to be better
A fast-paced but cooperative environment with endless potential for growth
Celebration events for team and Company successes throughout the year
Flexible work from home options available.