Earthjustice is the premier nonprofit environmental law organization.
We take on the biggest, most precedent-setting cases across the
country. We wield the power of law and the strength of partnership to
protect people’s health; to preserve magnificent places and wildlife; to
advance clean energy; and to combat climate change. We partner with
thousands of groups, supporters, individuals and communities to engage
the critical environmental issues of our time, and bring about positive
change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of
achieving significant, lasting environmental protections. We achieve
this by hiring people who share a passion for justice and a healthy
environment. Our headquarters are in San Francisco with offices in
Anchorage, Juneau, Los Angeles, Tallahassee, Miami, Honolulu, New York,
Philadelphia, Denver, Seattle, Bozeman, and Washington, DC.
The Director of Public Support is responsible for the creation and
management of strategic, well-coordinated and compelling individual and
mid-level giving programs, from donors giving up to $35,000 annually,
with the goal of increasing overall donor engagement, retention and
support for Earthjustice programs. The Director oversees a team of five,
including a three-member Donor Relations team, a mail and telemarketing
manager, and a mid-level donor manager. The Director works closely with
the Development Operations, Donor Marketing and Engagement, Major Gifts,
and Planned Gifts teams to ensure thoughtful, holistic and
well-integrated individual and mid-level giving solicitation and
stewardship programs. The Director works closely with the Communications
and Online teams to leverage fundraising, outreach and marketing
strategies for enhanced donor engagement through various Online
strategies. The Director also works closely with the Foundations team to
leverage program information and written materials for the individual
giving program.
Reporting to the Associate Vice President for Development, this position
creates and oversees strategies to sustain donor loyalty, increase donor
investment, expand and diversify our donor-base, and distinguish
Earthjustice from other environmental organizations.
RESPONSIBILITIES
PROGRAM DEVELOPMENT AND STRATEGY (40%)
- In coordination with the VP and AVP of Development, develops and
oversees a general support and mid-level giving program, designed to
cultivate and solicit support from a broad base of
individual donors.
- In coordination with the Online team, oversees the development,
integration, and evaluation of donor-centric fundraising strategies
for donor acquisition and solicitation in a variety of media, with
direct oversight of mail and phone engagement, and some events
and trips.
- Oversees a high quality donor relations and stewardship protocol and
capacity, including ensuring Development staff are informed of donor
issues and trends and are trained to handle donor requests
and interactions.
- Oversees enhancement of the mid-level program, to improve donor
loyalty, investment and engagement, including a rebranding effort.
- Working with the Events and Trips team, develops a public events
program to maximize public engagement, including teleconferences,
public-speaking engagements, and field trips.
MANAGEMENT (ESSENTIAL FUNCTIONS): (20%)
- Manages a team of five, supervising three positions directly: Direct
Response Manager, Donor Relations and Engagement Manager, and a
Mid-Level Program Manager.
- Recruits and hires qualified candidates who fit position
requirements and the work environment.
- Promotes change in terms of the expected benefits, as well as
removing or lowering the impact of potential obstacles.
- Sets clear team direction that aligns with Earthjustice strategy,
mission, and vision.
- Develops staff by providing career development opportunities with
appropriate training, encouragement, and supervision.
- Conducts annual performance reviews and provides staff with regular
performance feedback; acts as a coach and mentor.
- Promotes inclusive work environment for team and models
inclusive behavior.
INTERNAL COMMUNICATION AND PROGRAM COORDINATION (20%)
- Ensures that the Development Operations team is well-informed of
solicitation plans and tactics to maximize the efficiency of work
flows and effectiveness in all three key areas.
- Work closely with the Directors of Major Gifts and Planned Giving to
ensure individual giving program is successful in informing donors
of other giving opportunities and creating an effective pipeline for
other giving opportunities.
- Collaborates effectively with Donor Marketing and Engagement,
Communications, Litigation, and PAL teams to ensure that fundraising
messages are aligned with program and that the organization’s legal
work is accurately represented in communications with donors.
- Oversees the design and creation of compelling and effective print
and electronic collateral, for individual and mid-level
giving programs.
- Ensures communications, cultivation programs, and donor interactions
with Earthjustice are of the highest quality possible.
ANALYTICS, RESEARCH, AND REPORTING (20%)
- Collaborates with Development Operations and Target Analytics to
measure, analyze and report on fundraising and program performance
and to inform on improvements to the program.
- Conducts research on best practices and individual giving trends and
advises Development team on opportunities to enhance efforts.
- Oversees staff’s work with finance department to ensure compliance
with state fundraising regulations and institutional policies.
- Maintains best practices to ensure all standards for the BBB Wise
Giving Alliance are adhered to as well as promoting an operation
with the goal of the organization maintaining a Charity Navigator
four-star charity.
- Other duties as assigned.
QUALIFICATIONS
The successful candidate will have a minimum of five to seven years of
successful donor development and stewardship programs. S/he will have a
minimum of three years of experience in staff supervision, leadership
and management.
Other essential qualifications and attributes include:
- Direct experience with individual giving strategies, donor
relations, and developing donor pipelines for other
giving opportunities.
- Individual donor relationship experience through mid-level giving a
must; major giving preferred.
- Must be creative and able to develop and improve upon donor
relations strategies that lead to greater donor loyalty
and engagement.
- Highly adept at developing successful, cross-functional teams,
characterized by effective communications, a positive attitude and
shared goals.
- Exceptional analytical, strategic planning, and
problem-solving skills.
- Understanding of how to translate key analytics into
improved processes.
- Effective vendor management and negotiation skills.
- Superior verbal and written communication and marketing skills,
including the ability to communicate program information clearly
and concisely.
- Proficient in core computer skills, including Word, Excel, Internet,
and donor databases.
- Demonstrates an awareness and sensitivity to the needs and concerns
of individuals from diverse cultures, backgrounds and orientations.
- Contributes to recruiting, hiring, developing and retaining a
diverse and inclusive workforce.
MANAGEMENT (ESSENTIAL SKILLS)
- Significant experience in management of a large multi-channel
general support or membership program.
- Experienced with building a public facing donor
relations/stewardship function with exhibited successes.
- Ability to manage and lead a diverse team in a diverse environment
with emotional intelligence and cultural competency
- Has self-awareness and understands the impact of behaviors and
emotional intelligence in the workplace. Also understands team’s
strengths and areas for development.
- Commitment to and experience in developing team skills and talents
to meet the evolving needs of an organization.
We offer a mission- and employee-focused work environment and a
competitive compensation package, including excellent benefits.
Earthjustice is an equal opportunity employer and highly values
diversity.
TO APPLY
Earthjustice has retained the services of ThinkingAhead Executive
Search. Please submit your resume and expression of interest to Chris
Spagnola, Recruiter at cspagnola@thinkingahead.com and Jessica Martinez,
Recruiter at jmartinez@thinkingahead.com.
Earthjustice is driven by a passion for justice, partnership, and
excellence. Our core values lead us to seek a broad range of
perspectives and backgrounds to achieve our mission and to maintain an
inclusive environment where all staff are valued and respected. As an
equal opportunity employer, we are committed to employment practices
that ensure that employees and applicants for employment are provided
with equal opportunities without regard to race, color, national origin,
ancestry, sex, age, religion, physical or mental disability, medical
condition, veteran status, marital status, pregnancy, sexual
orientation, gender identity, gender expression, genetic information, or
any other factor that is not related to the position.