Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country. We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups and supporters to engage the critical environmental issues of our time, and bring about positive change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment. Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Miami, Tallahassee, Honolulu, New York, Philadelphia, Denver, Seattle, Bozeman, and Washington, DC.
The Technical Support Manager (TSM) position provides leadership and mentoring to the entire Technical Support team located in several offices including Washington D.C., San Francisco, and Denver. The TSM will identify opportunities for professional growth for the Technical Support team, provide proactive management of the TST to produce problem resolution and quality performance in all aspects of their jobs The TSM will implement robust quality control procedures across all areas of support and end user hardware deployment. This position requires the ability to manage employees in regional offices across the US and the ability to communicate effectively and proactively with team members.
The position will be required to make visits to our regional offices. Travel time for the TSM position is estimated to be 6 – 8 weeks per year with travel to Washington D.C., New York, Los Angeles, Seattle and Denver.
Outstanding management and leadership skills are required to effectively and successfully fulfill this role. Strong communication skills both written and verbal are required in order to lead the Technical Support staff. This position is based in San Francisco. RESPONSIBILITIES
TECHNOLOGY SUPPORT LEADERSHIP (50%)
PROJECT WORK (20%)
SOFTWARE/HARDWARE/NETWORK ADMINISTRATION (20%)
ADMINISTRATION – GENERAL (10%)
MANAGEMENT (Essential Functions)
QUALIFICATIONS
MANAGEMENT (Essential Skills)
TECHNOLOGY (Essential Skills)
*SUPERVISORY RESPONSIBILITIES: 5 DIRECT REPORTS LOCATED IN VARIOUS OFFICES.
We offer a mission and employee-focused work environment and a competitive compensation package including excellent benefits. Earthjustice is an equal opportunity employer and highly values diversity.
TO APPLY Interested candidates should submit a COVER LETTER AND RESUME online via the Jobvite system. Incomplete applications without cover letters will not be considered.
Please reach out to jobs@earthjustice.org if you are having technical difficulties submitting your application. No phone calls, drop-ins, or hard copies.
Earthjustice is driven by a passion for justice, partnership, and excellence. Our core values lead us to seek a broad range of perspectives and backgrounds to achieve our mission and to maintain an inclusive environment where all staff are valued and respected. As an equal opportunity employer, we are committed to employment practices that ensure that employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information, or any other factor that is not related to the position.