Earthjustice is the premier nonprofit environmental law organization.
We take on the biggest, most precedent-setting cases across the
country. We wield the power of law and the strength of partnership to
protect people’s health; to preserve magnificent places and wildlife; to
advance clean energy; and to combat climate change. We partner with
thousands of groups, supporters, individuals and communities to engage
the critical environmental issues of our time, and bring about positive
change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of
achieving significant, lasting environmental protections. We achieve
this by hiring people who share a passion for justice and a healthy
environment. Our headquarters are in San Francisco with offices in
Anchorage, Juneau, Los Angeles, Tallahassee, Miami, Honolulu, New York,
Philadelphia, Denver, Seattle, Bozeman, and Washington, DC.
The Donor Relations Assistant works under the supervision of the Donor
Relations Manager to ensure that donors feel supported and recognized,
and that their support makes a difference. This position requires a
self‐starter who is able to work both collaboratively and independently
and possesses strong interpersonal skills. The position requires
excellent writing and analytical skills, diplomacy and discretion, and
the ability to manage multiple projects, as well as adapt and think
creatively. The Development Assistant must be able to manage multiple
projects simultaneously, meet deadlines, and be highly detail‐oriented.
This position performs a variety of administrative tasks, including
reviewing stewardship mailing lists; responding to supporters through
phone calls, emails and letters; updating records in the database; and
producing stewardship and other types of collateral. It requires
frequent interaction with donors and the general public and the ability
to answer questions about the organization’s work.
This position is based in our headquarters located in San Francisco, CA.
RESPONSIBILITIES:
- Work with the Donor Relations Associate to respond to a high volume
of donor inquiries by phone and email, including accepting
contributions, fulfilling requests for more information, and
updating supporter information in the donor database. Ensure the
accurate recording of donor information and activities in the
donor database.
- Assist with stewarding public support donors with regular phone
calls and emails thanking them for their contributions and sharing
updates on our work.
- Provide quality control for gift acknowledgments and tribute and
memorial gifts.
- Assist with development of materials and outreach pieces – both
printed and digital – including developing and overseeing timelines,
coordinating review or materials and production.
- Manage the printing, sending, and tracking of all tribute and
memorial gifts.
- Manage special mailings to donors, including vendor coordination.
- Maintain calendar of donor communications.
- Shepherd case request inquiries to appropriate parties.
- Categorize and track inquiries from donors and supporters to provide
reports on volume and trends to collaborative departments.
- Coordinate list review and ensure quality of a number of regular
lists for donor recognition purposes, including legacy and monthly
donor groups.
- Maintain personal organization systems.
- Provide overflow administrative support to Director of Donor
Relations, including travel, meetings, and other forms of support,
as needed.
- Participate in department and organizational work teams and
projects, as needed.
- Maintain strong knowledge of Earthjustice’s current and past work in
preparation for donor inquiries.
- Other duties, as assigned.
QUALIFICATIONS
- Bachelor’s degree plus a minimum of three years’ relevant
experience, or Associate’s degree plus a minimum of five years of
relevant experience required.
- Three years’ experience in Development (fundraising) or an executive
setting preferred.
- Exemplary organizational skills, including ability to handle
multiple tasks, meet deadlines, and prioritize assignments.
- Excellent customer service skills, including patience, grace under
pressure, and the ability to work with a variety of personalities.
- Superior communication skills, including exceptional telephone
skills and demonstrated experience writing effective correspondence,
reports, and other print collateral.
- Ability to absorb and synthesize a broad range of information and
communicate it in an understandable manner, vocally and in writing.
- Meticulous attention to detail, including excellent proofreading and
copy-editing skills.
- Professional, positive, and approachable attitude. Ability to work
and communicate with a diverse group of people, including donors,
volunteers, the public, and staff.
- Solid knowledge of MS Word, Excel and Outlook. Database management
skills required, with ability to produce reports and use advanced
functions, including sophisticated knowledge of the Internet.
- Working knowledge of a constituent relationship management (CRM)
system or donor database such as the Raiser’s Edge or Blackbaud eCRM
is highly preferred.
- Ability to use discretion and diplomacy in dealing with donors
and colleagues.
- Background and/or interest in environmental issues preferred.
- Commitment to advancing economic, social, and racial justice.
- Bilingual (Spanish/English) abilities a plus.
- Demonstrates an awareness and sensitivity to the needs and concerns
of individuals from diverse cultures, backgrounds and orientations.
- Contributes to the creation of a diverse, equitable and inclusive
work culture that encourages and celebrates differences.
We offer a mission and employee-focused work environment and a
competitive compensation package including excellent benefits.
Earthjustice is an equal opportunity employer and highly values
diversity.
APPLICATION PROCEDURE: Interested candidates should submit a COVER
LETTER, RESUME AND WRITING SAMPLE online via the Jobvite
system. Incomplete applications without cover letters or writing samples
will not be considered.
Please, no phone calls, hard copies, or drop-ins. If you're having
technical difficulties submitting your application, please reach out
to jobs@earthjustice.org
Earthjustice is driven by a passion for justice, partnership and
excellence. Our core values lead us to seek a broad range of
perspectives and backgrounds to achieve our mission and to maintain an
inclusive environment where all staff are valued and respected. As an
equal opportunity employer, we are committed to employment practices
that ensure that employees and applicants for employment are provided
with equal opportunities without regard to race, color, national origin,
ancestry, sex, age, religion, physical or mental disability, medical
condition, veteran status, marital status, pregnancy, sexual
orientation, gender identity, gender expression, genetic information or
any other factor that is not related to the position.