About the Job

i-Tech Support, an Acumatica Gold Certified Partner and leading Managed IT Services Provider based in Orlando, Florida, is in search of an exceptional ERP Sales Professional to join our growing team. This role plays a pivotal role in driving sales and revenue growth for the company by acquiring new clients and expanding existing client relationships. This role requires a strong understanding of business processes solutions, along with troubleshooting and customer service skills .

The Position

The position of ERP Software Consultant is a key functional role within the Software Consulting Group. This position contributes to the Team by providing ERP Software Implementation services, Business Advisory services, and Post-Implementation Support to our clients.

Requirements: US Citizens or authorized to work in the U.S only, no international candidates will be considered

Salary: Base + Utilization Bonus: OTE $160K (Range will vary based on experience and utilization) + Benefits

Reports to: Managing Director of Consulting

Key Responsibilities: This position involves (but is not limited to) all the following key disciplines and/or
services to our broad base of professional clients:
Lead and support efficient and productive implementations of Acumatica ERP Software and addon solutions for new and existing clients while proving and maintaining a high customer satisfaction.
Acumatica ERP Post-Live Client Support
Assist in sales efforts including pre-sales demos and discovery calls as needed.
Complete assigned individual objectives

EDUCATION & CERTIFICATIONS

BS in Computer Science, Accounting, or
Business Administration
General understanding of business
software applications and databases
Experience in environments with complex
business processes
Project Management experience
Experience with ERP software solutions in Distribution and Manufacturing
Passionate about using technology to solve
business problems.
Excellent communication skills
Ability to travel up to 20% for onsite assignments

Required Credentials Certification Requirements (Acumatica) – Post Hire

Welcome to Acumatica Badge – 1st 15 Days.
Certified Business Consultant – 1st 30 Days
Certified Manufacturing Consultant – 1st 60 Days

Certified Distribution Consultant – 1st 60 Days

SKILLS AND PERSONALITY REQUIREMENTS

Strong analysis and organizational skills
Understanding of general business processes and ERP systems
Excellent troubleshooting and analytical skills
Must be able to effectively oversee multiple client issues simultaneously and properly prioritize
client issues and needs.
Professionalism, mindfulness, and a positive, customer-focused attitude are imperative.
Excellent verbal and written communications skills
Must be willing to work in a strong team environment.
Must be able to complete assignments in a timely manner.
Ability to develop, test and support software customizations.
Resolve software issues and escalate to software publishers as needed.
Maintain superior customer satisfaction scores.
Plan, organize, and prioritize outstanding issues.

Highlights of the current benefits are as follows:
Medical, Dental and Vision Insurance
401K Plan
Life Insurance
Long-Term Disability Insurance
Company issued Laptop and a reimbursed technology stipend (Fixed at $70/monthly and included in your biweekly paycheck).
15 Days PTO Time
The Company will also pay for training-related expenses that become necessary from time to time.