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Customer Service Representative

iQor

Customer Service Representative

Buffalo, NY +8 locations
Full Time
Paid
  • Responsibilities

    Job Description

    START AT $11/HOUR PLUS MONTHLY BONUS!

    IQOR IS HIRING REPRESENTATIVES WHO WILL PROVIDE EXCELLENT SERVICE TO OUR CUSTOMERS OVER THE PHONE.  QUALIFIED APPLICANTS WILL HAVE A STABLE WORK HISTORY IN RETAIL, FOOD SERVICE OR A CALL CENTER ENVIRONMENT.

     *MUST BE ABLE TO TRAIN ONSITE FOR MINIMUM OF 8 WEEKS.  WORK AT HOME OPPORTUNITY AFTER TRAINING

    PERKS

    • FREE SATELLITE TV PACKAGE + STREAMING – VALUE OF $3000+ PER YEAR, INCLUDES SPORTS PACKAGES AND HBO MAX!
    • MOBILE PHONE DISCOUNTS
    • COMFORTABLE WORK ENVIRONMENT
    • GROWTH POTENTIAL - ADVANCE YOUR CAREER WITH IQOR

    ·         WORK AT HOME OPPORTUNITY AFTER TRAINING (OPTIONAL)

    OTHER BENEFITS

    • FULL MEDICAL BENEFITS AFTER 45 DAYS 
    • PAID TIME OFF
    • TUITION REIMBURSEMENT
    • PAID TRAINING

    SUMMARY

    TUPELO IQOR IS ACCEPTING APPLICATIONS FOR OUR SPRING 2021 TRAINING CLASSES! We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service and technical support to their customers via phone.

    SKILLS

    • Answer incoming customer inquiries
    • Collaborate with management teams to stay updated on new products, services, and policies
    • Record customer information within our customer service database
    • Engage with clients in a friendly and professional manner while actively listening to their concerns
    • Offer support and solutions to customers in accordance with the company's customer service policies

     REQUIREMENTS

    • At least 6-12 months of customer service experience
    • Problem solving skills.
    • Ability to maintain accuracy and production standards.
    • High school diploma, G.E.D., Trade/Vocational School certificate or equivalent
    • Criminal record check and drug test*

    *iQor is a Drug Free workplace

    _ _

    COVID-19 PRECAUTIONS

    • Remote interview process
    • Personal protective equipment provided or required
    • Temperature screenings
    • Social distancing guidelines in place
    • Virtual meetings
    • Sanitizing, disinfecting, or cleaning procedures in place

    YOUR NEW CAREER AWAITS. APPLY NOW!

     All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran

    Company Description

    We’re excited you’ve considered to Be More with iQor. We’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

  • Locations
    Crestview, FL • Pompano Beach, FL • Miramar, FL • Tupelo, MS • Charlotte, NC • Buffalo, NY • Altoona, PA • North Charleston, SC • Dallas, TX