Job Description

Customer Service Representative - $1,500 SIGN ON BONUS + $14/HR. PAY + MONTHLY BONUS. APPLY NOW!

iQor is hiring representatives who will provide excellent service to our customers over the phone. Qualified applicants will have a stable work history in retail, food service or a call center environment.

PAY - $14/HR. following the training period. (pay includes $2.00 attendance bonus for working 70 hours per pay period.)

JOB PERKS

• Monthly Bonuses (Potential to make up to an additional $500 per month)
• Quarterly reviews and raises based upon performance.
• Career Development and Management Training
• Travel and Entertainment Discounts
• Comfortable work environment – no standing for long hours

OTHER BENEFITS

• Full health benefits after 45 days
• Paid time off after 90 days
• 401K
• Tuition reimbursement
• Referral Incentive Program

REQUIREMENTS

• 6 months customer service experience (call center, retail, or food service).
• HS Diploma or GED/equivalent
• Must be able to work evenings and weekends.
• Computer literacy and typing skills of 25 words per minute.
• Self-motivated and able to adapt and comprehend changes in business processes or procedures.
• Criminal record check and drug test required.

RESPONSIBILITIES

• Handle customer inquiries about lost or damaged devices
• Process device upgrades and resolve customer issues.
• Engage with customers to understand their technology and promote protection/tech support solutions.
• Maintain data accuracy and performance standards.

COVID-19 PRECAUTIONS

• Remote interview process
• Personal protective equipment provided or required.
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

BE MORE WITH IQOR

We handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you will use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We will help you reach, stretch, and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation. And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting.

OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLE.

YOUR NEW CAREER AWAITS. APPLY NOW!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Company Description

We’re excited you’ve considered to Be More with iQor. We’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!