Job Summary: Disney Cruise Line Shore Side Operations Internship, Summer 2022Do you have a passion for learning and working in a dynamic environment? Do you want to be part of a world-class organization, learning new skills and applying your knowledge in real world projects? Do you want to be part of incredible teams of diverse and talented professionals? If this doesn't sound like your typical internship program, it’s because it’s not! This internship is designed to provide you unique opportunities to grow professionally in The Walt Disney Company. You will have access to a wide range of opportunities to perform and gain tangible experience within some of the fastest growing businesses within the Disney Parks, Experiences and Products Division. Our goal is to provide a springboard for launching a successful career at The Walt Disney Company.Disney Cruise Line Shore side Operations Internship is a part of the Disney Signature Experiences (DSE) Intern Program and is a 12-week immersive summer internship. During the internship, from May to August 2022, participants will:Develop skills in a robust environmentWork on a project that will impact the businessDevelop key leadership skillsReceive continued mentorship from peers and senior leadersUpon completion of the internship, interns could be invited to take part in the full time DSE Rotational Program in summer 2023.Currently seeking undergraduate juniors heading into their senior year, fall 2022 Responsibilities:A day in the life…Work in a dynamic operation that consists of shoreside operations, coordination of all 3rd party services, and support through employee and guest servicesOversee all guest transportation from Walt Disney World Resort to cruise ship portHandle confidential guest information and guest escalationsPartner with technology teams on troubleshooting challenges with Guest and employee applicationsRecord and analyze data to create business opportunitiesBasic Qualifications:What you bring to the role…Previous hospitality (theme park, restaurant, retail, resort/hotel, school work, etc.) experienceProblem-solving capability and strong interest in reading and interpreting dataAbility to work both independently and in a collaborative team environmentComfortable in escalated situations with a positive attitudeKeen organizational skills and attention to detailStrong verbal and written communication skillsPreferred Qualifications:Previous guest relations/services experienceRequired EducationCurrently enrolled in a college or university, working towards a Bachelor’s degreeAdditional Information:Internship Eligibility:Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional InternshipMust be at least 18 years of ageMust not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorizationMust be compliant with The Disney Look(Click here for directions to add a hyperlink)Must provide full work availabilityAll candidates must be able to have a consistent, reliable work schedule throughout the sessionMust provide own transportation to/from workCurrent Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)HousingWe provide housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here.The location of this internship will take place at Cape Canaveral, Florida This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.