PALO ALTO NETWORKS® is the fastest-growing security company in history.
We offer the chance to be part of an important mission: ending breaches
and protecting our way of digital life. If you are a motivated,
intelligent, creative, and hardworking individual, then this job is for
you!
As a Palo Alto Networks Major or Global Accounts Pre-Sales Systems
Engineer 1 (SE1), you are an important member of the technical sales
team, identifying complex security challenges in your customers’
networks and driving solutions with Palo Alto Networks’ market leading
security products and services.
You are the technical sales representative of the company and must
ensure full customer satisfaction with all that you do. You and your
sales partner own the customer relationship and your goal is to help
them detect and prevent advanced cyberattacks and breaches while safely
enabling applications by deploying the full Palo Alto Networks platform
so that they can confidently pursue network, cloud, and mobile
technology initiatives.
RESPONSIBILITIES:
- Establish yourself as a trusted advisor to prospects and customers
working with your Account Manager and the local partners within your
territory to:
- Identify and document specific problems at your prospects and
customers which can be solved through the deployment of a Palo
Alto Networks solution
- Architect and propose solutions which solve the identified
problems in a unique and differentiated way
- Gain validation from the prospect that the solution being
proposed is compelling and worthy of investment
- Prove that the Palo Alto Networks solution solves the problem
- Ensure ongoing customer satisfaction
- Exceed quota
- Continuous self-improvement and learning to maintain technical
leadership of relevant technologies (data center, SDN, public cloud,
security, networking, etc.)
- Understand and effectively present the Palo Alto Networks’ security
platform
- Create and deliver compelling demonstrations of Palo Alto Networks
products and solutions
- Create and lead evaluations and proof of concepts that clearly
demonstrate the compelling differentiators of Palo Alto Networks’
product portfolio.
- Understand and effectively differentiate against our top competitors
- Own, create, and present architecture documents, which clearly
articulate the technical and commercial benefits of the Palo Alto
Networks solution including the security, operations, and ROI
impacts to your top customers and prospects.
- Contribute to best practice, security update, competitive, and
process improvement information
- Manage the extension and return of evaluation equipment within your
prospects and customers
- Understand and assist customers through the support escalation
processs
- Technical competence: Understands most Palo Alto Networks products,
with a focus on NGFW and some competitive technologies; Continuous
technical development.
- Agenda setting: Effectively articulates the Palo Alto Networks value
proposition and vision for network security; Effective in
identifying problems in customer environments and positioning Palo
Alto Networks solutions; Effectively engages customers at technical
field and technical management levels.
- Professional skills: Effective in customer facing engagement, and in
writing, presentation, and creative problem solving skills; focused
on continued development and experience.
- Attitude: Takes responsibility for own actions; self-motivated;
consistently exhibits a positive attitude and demonstrates a
“whatever-it-takes” mentality to get things done.
- Teamwork: Works productively with the immediate team and channel
partners and can engage with the product, marketing, and other
members of the extended team.
QUALIFICATIONS:
Self-starter
Domestic travel within the territory is often required, and
international travel may be required
Ideal candidates will have prior experience selling network
infrastructure based security appliances including, but not limited
to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches.
Candidates should have practical experience working with routing and
switching products
Strong communication (written and verbal) and presentation skills
Strong problem solving skills, ability to analyze complex
multivariate problems and use a systematic approach to gain quick
resolution, often under duress.
Mature and effective organizational and time-management skills.
BSCS or equivalent and 6+ years of experience as an SE or
Systems Integrator.
Demonstrable experience with systems installation, configuration and
administration of routers/switches, UNIX/Linux and Windows-based
systems (prior Active Directory/LDAP experience desirable).
Experience that emphasizes L2-L4 Networking (L2 Switching
architectures including Spanning Tree, IP routing including OSPF and
BGP, L4 Load-balancing).
Industry knowledge of security and network product and
technology trends.
Knowledge of competitive solutions and selling strategies.
Experience selling, demonstrating, installing or troubleshooting
network security products.
Experience with, or knowledge of
- Modern datacenter and public cloud infrastructure
and technology.
- Modern network threats and malware.
- Network forensics and incident response.
- Automation and orchestration tools and technologies.
- End point security products and technologies
Relevant industry certifications – eg. SANS, CISSP, CCIE, etc.
Learn more about Palo Alto Networks here and check out our fast facts